Sr. Customer Success Specialist
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About The Position
Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day. Utilizing broad knowledge of Brightree Resupply products and services, the Sr. Customer Success Specialist uses independent judgement to assess resupply business processes and feature adoption to develop prioritized recommendations that will improve customer efficiency, increase ROI and drive overall success of resupply outcomes. The Sr. Customer Success Specialist proactively engages with the customer to identify challenges, recognize opportunities, and offer insights and solutions using company best practices. The Sr. Customer Success Specialist should be a dedicated individual with a desire to help our customers build a sustainable resupply business that will help deliver better patient care while optimizing revenue streams. Detail oriented to proactively identify and offer solutions to our customers to fully optimize and enhance their resupply business.
