The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products. The Gill Corporation is seeking a Senior Customer Service Representative with strong aerospace and customer account management experience. This role is responsible for overseeing the complete customer purchase order life cycle – from initial bid support through order fulfillment, delivery, and closure in accounts receivable. The senior CSR serves as the primary customer interface and works cross-functionally with internal teams to ensure accuracy, regulatory compliance, and customer satisfaction. The duties include assisting the team of regional sales managers by monitoring, following up and proactively resolving inquiries, change and/or complaints. Reporting to the Customer Service Manager, the Senior CSR will perform but not be limited to the following responsibilities.