Sr. Customer Service Associate (HELE Waimanalo | Full-Time)

Hele • Waimanalo, HI

100d • $17 - $21

About The Position

Howzit! We are Par Pacific Holdings, Inc., voted Ho'okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue. This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization. Join our ohana -- we truly care for our employees and promote a close-knit atmosphere. We welcome and encourage input from all employees, and you'll become part of a team that includes driven, creative thinking, and hardworking professionals who love to win.

Requirements

• At least 21 years of age or older
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
• Valid driver's license required
• High School Diploma or GED preferred
• Experience in retail sales and handling cash preferred
• Perform basic math accurately
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills
• Ability to work various shifts as scheduled, and arrive on time
• Ability to work with equipment, tools and materials as required
• Ability to perform essential duties and work in the conditions as described

Responsibilities

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump
• Accurately ring up all sales on POS system, complies with all cash handling procedures including other payment types for products sold
• Responsible for all cash and other forms of tender, (i.e coupons)
• Comply with company policies and store procedures, including all safety and environmental policies and procedures
• Responsible for receiving, stocking and organizing merchandise
• Assist in maintaining proper inventory levels and shift audits
• Adopt, comply with, and participate in all safety programs and trainings, attend mandatory job-related meeting/trainings as needed
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed
• Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment
• Perform all duties with minimal supervision, and may be required to work flexible hours, attend job-related meetings and other duties as assigned

Benefits

• Medical (with prescription)
• Dental
• Vision
• Voluntary critical illness insurance
• Accident insurance
• Life/AD&D insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program
• 401k plan
• Ability to purchase company stock at discounted prices
• 40 hours of vacation starting the first day after their 1-year anniversary date
• Accrue vacation bi-weekly based upon years of service
• Seven paid holidays throughout the calendar year

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED