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This is an important customer-facing, hands-on role in an emerging Automotive Quality organization in a rapidly growing semiconductor IC company. The key responsibilities are to work seamlessly with related Engineering, Production, Business groups and other QA functions to ensure timely responses and efficient closure of customer Quality requests, such as handling field returns/8D/FA cases, and audit support. He/she will interface to many internal functions, as well as directly with customers, in responding to requests and managing customer quality situations. As such, candidate should have a solid quality / engineering background, along with good team competence and communication skills.