Sr. Customer Order Engineer
About The Position
In the Senior Customer Order Engineer (COE) role, you will work on the COE team to drive results on key metrics including safety, quality, delivery, and productivity. You will be promoting teamwork, training others, and providing proactive resolutions to production needs. The person in this role will also provide professional engineering services with minimal direction to interpret customer drawings and specifications for manufacturing or related product, interact with sales force and customers on job specific details such as board approvals and witness tests, design circuits to meet application requirements, create engineering documentation for drafting, procurement, and manufacturing, provide coordination for technical guidance to production personnel as appropriate, support product marketing and provide negotiation and application for field sales.
Requirements
- Bachelor’s degree in Engineering or equivalent related field of study from an accredited institution
- Minimum of 3 years of design/manufacturing experience.
- Must be willing to relocate to the Greenwood SC area.
- Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STM OPT plans, F-1 to H-1B, H1-B cap registration, O-1, E-3, TN status, 1-485 job portability, etc
- Familiar with systems including POM, ENOVIA, Turnback, Change Notice, Office 365, AutoCAD, Teams, and AS400.
Nice To Haves
- Minimum of 5 years of design/manufacturing experience in switchgear assembly
- Experience in POM, ENOVIA, turnback, change notice, Office 365, AutoCAD, Teams, AS400, and design automation
- Experience in PLC and relay programming
- Experience with automatic transfer programmers
Responsibilities
- Maintain high levels of quality in assigned areas of functional responsibility.
- Provide training, instruction, and production-related guidance to employees.
- Effectively addresses and resolves conflicts to maintain team productivity.
- Maintain current knowledge/expertise of product engineering technologies, competitor capabilities, practices, market conditions, and channels.
- Provide engineering functions in support of product marketing, manufacturing, and sales in line with company and product line objectives.
- Serve as primary division contact for customers as technical liaison in all aspects of product application, performance, and compliance to specifications and solutions to complex customer problems.
- Review and analyze product configurations and components, design circuits, perform engineering calculations, and provide input to other departments including drafting, purchasing, and manufacturing personnel.
- Participate in company activities such as product design, market and product improvements, productivity, quality and safety improvements.
- Participate in customer project review/drawing approval meetings.
- Perform other related activities and special projects as assigned.
- Support other members of the team as needed.
- Participate and lead in customer inspections and witness tests.
- Provide project management of orders to meet OTP objectives, reduce cycle times, manage changes to order requirements and assist with product warranty.
- Follow and comply with all Eaton company policies including safety, quality, ethics policies and the Eaton Leadership Model
- Other duties as assigned.
Benefits
- Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.
- Eaton Benefits Overview.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
