Sr Customer Mktng Specialist

Honeywell•Norcross, GA

6d•Hybrid

About The Position

At Honeywell, we are committed to driving customer engagement and loyalty through innovative marketing strategies. Aerospace Technologies is seeking a Sr. Customer Marketing Specialist to join our Defense & Space division, playing a crucial role in enhancing customer relationships and driving revenue growth. You will report directly to our Marketing Director and you’ll work out of our Norcross, GA location on a Hybrid work schedule. In this role, you will impact the company by developing and executing targeted customer marketing strategies that drive engagement, loyalty, and revenue growth. Your ability to understand customer needs, analyze market trends, and deliver impactful campaigns will strengthen customer relationships, enhance brand perception, and contribute to the overall success and profitability of the company.

Responsibilities

Develop and execute customer marketing strategies to drive engagement and loyalty.
Collaborate with sales teams globally to understand customer needs and create targeted marketing campaigns.
Create and manage marketing programs, including email campaigns, social media promotions, and customer events.
Analyze market trends and customer data to identify growth opportunities.
Monitor and report on the effectiveness of marketing campaigns, providing insights and recommendations for improvement.
Manage the customer journey, ensuring a seamless and personalized experience across all touchpoints.
Utilize marketing automation tools and CRM systems to optimize campaign performance and track customer interactions.
Collaborate with cross-functional teams, including product management and creative services, to develop compelling marketing collateral and assets.
Stay up to date with industry trends and best practices in customer marketing, bringing innovative ideas to drive continuous improvement.
Manage relationships with external vendors and agencies, ensuring deliverables are met on time and within budget.
Support the planning and execution of industry events and Honeywell-led customer events.