We’re looking for an experienced individual who can build and nurture customer relationships with some of our largest and most strategic customers with the ultimate goal of creating a “rolodex” of 50-100 contacts that we can tap into to support webinars, written case studies, videos, our corporate podcast, in-person events, and other advocacy activities. This isn’t a traditional customer marketing role focused solely on writing case studies. Instead, you’ll be proactively networking with both internal sales reps as well as customers to identify accounts with exciting stories to tell across a wide variety of industries, from manufacturing, to retail, to education, to cities. You’ll obtain introductions to key contacts in IT, physical security, legal, and communications, get to know them personally, and work with them to build a plan for how to showcase their organization publicly as an innovative, early adopter of industry-leading physical security technology – in a way that benefits their business and public image. In addition, you’ll work closely with internal cross functional teams, including Verkada’s communications, creative, and product marketing teams, to build materials (in the form of written overviews, videos, slide content, and more) to tell these stories. This role reports into the VP of Product Marketing. We are committed to a thriving in-office culture. This role requires that you be on-site at our office in San Mateo, CA 5 days a week.