About The Position

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. The Sr. Customer Business Partner (Sr. CBP) is accountable for all aspects of building, selling, and executing joint business plans that deliver the objectives of the assigned customer team and Kimberly-Clark Business Unit(s). The Sr. CBP will conduct Joint Business Planning alongside key customer contacts to gain alignment on goals and plans then collaborate to execute the plan and check/adjust as necessary to achieve agreed upon goals. Internal to K-C, the Sr. CBP is responsible for leading key planning processes and engagements for assigned customer/BU(s) including Annual Operating Plan and Business Planning Processes, ongoing communications, and others as needed to ensure alignment with BU Strategies and adherence KC planning policies and processes. The Sr. CBP will collaborate with cross function customer team members as needed to better analyze, build and execute the business plan. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Requirements

  • 4+ years of progressive experience in CPG or retailer roles with proficiency in customer development, category and trade management
  • Experience presenting to Senior level leadership
  • Bachelor's degree
  • Strong oral, verbal and written communication skills, results and strategy orientation, business intuition, business management and planning, brand management, leadership, building strong relationships, statistics and quantitative business analysis, change management and team management

Nice To Haves

  • Knowledge of forecasting, supply and demand experience, and shelf reset experience
  • Experience working in Consumer Package Goods (CPG) industry and Kimberly-Clark customer/retailer accounts
  • Strong record of exceeding sales objectives
  • Track record of developing and executing unique solutions and innovation to customers
  • Digital commerce experience preferred
  • Mentoring, networking, employee training and development, resource management, prioritization, cross-functional, superior customer service and problem solving

Responsibilities

  • Collaboratively build the Kimberly-Clark AFC and Albertson’s customer business plan
  • Sell and negotiate: engage customer in joint business planning to gain alignment to plans
  • Execute: Implement the Customer Business Plan
  • Manage delivery of plan and business objectives; check and adjust as necessary.
  • Maintain trusted relationship with assigned customer to ensure Kimberly-Clark is positioned as a trusted partner to lean on in achieving business objectives
  • Have accountability and ownership for delivering results by looking to solve gaps with existing resources, trade dollars and engage with BU sales as needed to solve
  • Conduct business and data analysis to build data driven recommendations for improvements and advancements
  • Influence: This position will interact with cross-functional stakeholders including BU, Brand, Customer Engagement, Customer and other BU leadership and at times executive leadership.

Benefits

  • Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
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