Sr. Credit & Collections Analyst

Omnicell • Fort Worth, TX

84d

About The Position

The purpose of this position is to facilitate the prompt collection of the company's Accounts Receivable. This position will contribute to the company achieving its cash collections and DSO goals and minimizing the company's Bad Debt Expense. This position would be depended upon to perform at a consistently high level and make contributions to improving the processes utilized in the department. This position involves contact with our customers, primarily via telephone and email, to check on the payment status of open invoices. Once payment status is established, the task evolves into providing support to effect a timely resolution of those issues that may be impeding our ability to elicit payment from the customer.

Requirements

• Ability to work with multiple tasks to meet deadlines
• Must be highly organized
• Must be able to effectively communicate with all levels of personnel and external contacts
• Possess good customer service and influencing skills and expected to be highly responsive to internal and external customer needs
• Demonstrated excellent problem-solving skills
• Ability to work independently and handle frequent interruptions and priority changes
• Requires minimal supervision for day to day tasks
• Demonstrated proficiency with MS Excel
• High school diploma/ GED
• Five plus (5+) years of B2B Collections experience

Nice To Haves

• AA degree with Field of Study in Accounting/Finance
• NACM CBA or CBF Designation
• Advanced Excel skill set

Responsibilities

• Manage a portfolio of customer accounts
• Ensure timely cash collections in order to achieve department targets
• Accurate Cash Projections of assigned accounts
• Resolve complex or highly visible customer payment issues
• Perform account analysis related to invoicing and payments received
• Interface with customer base and sales personnel to ensure timely follow-up on collection issues and respond to client inquiries in a timely manner
• Manage monthly A/R close, account reconciliation, and preparation of related audit schedules
• Responsible for assigned monthly account reconciliations
• Prepare various analyses as required
• Participate in quarterly audits as requested
• Evaluate and assist in improving current systems and process
• Act as a mentor for AR Specialist II and AR Specialist II
• Complete additional projects as assigned
• Additional responsibilities as assigned by manager

What This Job Offers

• Career Level: Senior
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED