About the position
GM Financial is the wholly-owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters.
Responsibilities
- Analyze credit data to determine the degree of risk involved in extending credit
- Make decisions to approve or deny the extension of credit within set credit authority established by senior management and State/Federal laws
- Develop sufficient dealer relationships that ensure volume objectives and credit quality
- Capture automotive finance contracts that meet GM Financial profitability criteria for pricing and performance
- Ensure compliance with applicable policies and procedures
- Ensure branch office cooperation with other departments to maximize efficiency within the company
- Ensure all queues are worked to acceptable service levels
- Perform outbound telemarketing calls to the dealer customer
- Conduct joint dealer calls with Dealer Account Representative (DAR) on an as needed basis
- Ensure proper documentation is received on all deals
- Negotiate loan terms
- Communicate clearly and effectively with a wide variety of internal and external people, both in formal and informal circumstances, and where necessary to gain their agreement and acceptance
Requirements
- High School Diploma or equivalent required
- Bachelor's Degree preferred
- 2-3 years of relevant experience preferred
- Knowledge of sales, credit and funding processes in consumer finance
- Knowledge of motor vehicle retail installment documentation
- Knowledge of the company's credit policies
- Working knowledge of consumer credit, credit laws and regulations
- Knowledge of the retail automobile finance industry
- Knowledge of indirect retail auto financing
- Knowledge of State and Federal regulatory requirements
- Knowledge consumer finance and banking environment
- Strong analytical and problem solving skills
- Superior customer relations skills
- Effective communication skills including verbal, written, and presentation
- Sales skills necessary to develop and maintain productive dealer relationships
- Negotiation skills
Benefits
- 401K matching
- bonding leave for new parents (12 weeks, 100% paid)
- tuition assistance
- training
- GM employee auto discount
- community service pay
- nine company holidays
