Sr. Credentialing & Payer Enrollment Manager (Remote)

Rula•Los Angeles, CA

1d•Remote

About The Position

We are seeking a Sr. Credentialing & Payer Enrollment Manager to lead one of Rula’s most critical operational functions. This role is for someone who deeply understands provider credentialing and payer enrollment and knows how to run these processes at scale while navigating complexity, regulation, and nuance. The right candidate will bring a hands-on, strategic approach paired with high analytical rigor to drive operational excellence. You’ll lead a team of specialists, own end-to-end credentialing and enrollment outcomes, and partner across the company to ensure providers are credentialed and enrolled accurately, compliantly, and efficiently. Your expertise will directly shape how Rula brings high-quality care to patients with our payer partners.

Requirements

7+ years of progressively responsible experience leading provider credentialing, payer enrollment functions within a high-volume, multi-payer healthcare environment, with demonstrated ownership of outcomes
Deep provider credentialing & payer enrollment expertise at a healthcare company, with a strong understanding of ongoing regulatory requirements, payer variations, audits, government credentialing, etc.
Demonstrated experience directly managing and developing teams, including setting expectations, 1:1 coaching, and delivering performance feedback across operational functions
Proficiency utilizing Excel/GSheets, with an ability to create pivot tables, basic visualizations, VLOOKUPS to build, interpret, and act on complex datasets autonomously to tell accurate stories and drive business decisions

Nice To Haves

Experience managing a CVO and/or overseeing external credentialing partners, including setting expectations, monitoring performance, resolving issues, and ensuring quality and compliance
Direct interaction with credentialing committees or delegated credentialing models, and providing recommendations, case preparations, documentation
Hands-on expertise managing provider data at scale in a CRM (i.e. Salesforce, HubSpot) or operational system to track provider credentials, demographic data, enrollment status, and workflow progress
2+ years experience at a high-growth startup or similar fast-paced environment (i.e. management consulting)
2+ years experience managing both offshore agents and vendor partners

Benefits

100% remote work environment
Attractive pay and benefits
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all