Sr Counsel, Commercial

Zuora

1d•Remote

About The Position

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. THE LEGAL TEAM Zuora Legal is a high-performing, business-oriented team of thoughtful, empathetic attorneys and legal professionals. We focus on what matters most, apply sound judgment to complex issues, simplify wherever possible, and operate as trusted partners to the business. We value collaboration, continuous improvement, and practical solutions that enable growth while managing risk. THE ROLE The Senior Counsel, Commercial role provides strategic, business-focused legal leadership in close partnership with Zuora’s Go-To-Market organization to enable revenue growth at scale. Reporting to the Deputy General Counsel, Commercial, Corporate & M&A, this role is responsible for providing sophisticated commercial transaction support, shaping and scaling Zuora’s commercial contracting practices, and helping modernize how Legal supports the business — including through process design, automation, and AI-enabled solutions. As part of a nimble, high-impact Legal team, this role also offers meaningful opportunities to contribute beyond core commercial work. Depending on business needs and individual interest, the Senior Counsel may support strategic partnerships, corporate initiatives, and M&A-related matters, gaining exposure across a broad range of legal disciplines while maintaining a strong commercial foundation. This role will work closely with Sales, Deal Desk, Product, Security, Privacy, Legal Operations, and other Legal colleagues, and will play a key role in advancing Legal as a proactive, data-informed, and technology-enabled function. In the U.S., this role may be fully remote (with periodic travel for in-person collaboration, quarter close, and Legal team offsites) or based in the Bay Area (hybrid).

Requirements

J.D. (or equivalent) from an accredited law school; active license to practice law in at least one U.S. jurisdiction.
5-10 years of relevant in-house legal experience, with significant focus on commercial/SaaS transactions.
Deep experience negotiating outbound enterprise SaaS agreements, including MSAs, order forms, SOWs, DPAs, and security addenda.
Demonstrated success partnering closely with Sales and GTM teams on complex commercial negotiations.

Nice To Haves

Experience building or scaling commercial legal processes, templates, or playbooks is highly valued.
Familiarity with legal tech, contract automation, or AI-enabled legal tools is a meaningful plus.
Working knowledge of key data protection and cybersecurity frameworks relevant to enterprise SaaS (e.g., GDPR, CCPA/CPRA, SOC 2, ISO 27001, PCI DSS) and how they show up in customer contracts a plus.

Responsibilities

Serve as a trusted legal advisor to Sales and GTM leadership, providing clear, practical, and business-oriented guidance on complex commercial transactions, often with Fortune 1000 and other sophisticated global customers.
Lead and negotiate sophisticated SaaS, enterprise, and strategic commercial agreements, balancing risk management with revenue objectives.
Develop a deep understanding of Zuora’s products, roadmap, pricing models, and go to market strategy to deliver context-aware legal advice.
Design and deliver practical training and guidance for Sales, Deal Desk, and other GTM stakeholders to improve contract fluency and deal velocity.
Design, build, and continuously improve commercial contracting frameworks, playbooks, templates, fallback positions, and internal guidance to support efficient deal execution.
Identify opportunities to standardize, simplify, and operationalize recurring commercial workflows.
Partner with Legal Operations to implement process improvements, automation, and data-driven insights across the commercial lifecycle.
Actively contribute to the development and adoption of AI-enabled legal solutions, including contract review, knowledge management, and workflow optimization.
Pilot and scale AI-enabled tools for contract review, clause extraction, playbook application, and knowledge management, working closely with Legal colleagues and IT.
Help define best practices for responsible, secure, and effective use of AI within the Legal function.
Collaborate cross-functionally to anticipate and proactively address AI impacts related to our products, contracting, privacy, and regulatory compliance.
Work closely with Privacy, Security, IP, Product Legal, and Corporate Legal colleagues to ensure aligned and consistent legal risk positions across the company.
Support strategic initiatives beyond core commercial transactions, which may include partnerships, corporate projects, and M&A-related diligence and integration work.
Partner with senior Legal leadership on complex, cross-functional matters that require sound judgment, creativity, and an enterprise-wide perspective.
Support select vendor and procurement-related agreements in partnership with Procurement, IT, and Legal Operations, applying a pragmatic, risk-based approach consistent with Zuora’s commercial standards.
Contribute to mentoring, knowledge-sharing, and a strong culture of collaboration within the Legal team.

Benefits

Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

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