Sr. Coordinator, Transportation (2nd Shift)

Cardinal Health•Montgomery, NY

2d•$21 - $33

About The Position

What Transportation contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Transportation is responsible for the movement of materials and products between suppliers, manufacturing, warehousing and the customer. Management of transportation assets and systems to gain greater service, cost efficiency and optimization of processes. Job Summary The Senior Coordinator Transportation works in outbound warehouse operations and is responsible for the management of all orders via the order warehouse management system, email and telephone. This job prioritizes orders based on customer demands and collaborates with the dispatch team to determine optimal transport methods (private fleet, courier, etc.). The Senior Coordinator Transportation clusters orders and strategically issues them to the warehouse for picking/ packing in an effort to effectively manage capacity. This role collaborates cross functionally with sales representatives and marketing to meet the needs of the customer and maintain customer satisfaction and quality standards.

Requirements

3-6 years of experience, preferred
Previous customer service experience, preferred
High School Diploma, GED or equivalent work experience, preferred
Microsoft experience, preferred
Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
In-depth knowledge in technical or specialty area
Applies advanced skills to resolve complex problems independently
May modify process to resolve situations
Works independently within established procedures; may receive general guidance on new assignments
May provide general guidance or technical assistance to less experienced team members

Responsibilities

Manages and prioritizes all customer orders in the system including warehouse management system, email and telephone orders.
Releases the line on the floor, sets up special order operations and sends orders to warehouse for picking and packing.
Selects appropriate carrier/transportation method to meet customer needs.
Collaborates with customer care to fulfill rush orders and mitigate backorders.
Maintains a pre-determined list of third party logistics providers and transportation parties.
Works with carriers to maintain advantageous pricing agreements.