Sr Coordinator Sectors & Clients BD & Marketing - Technology

DLA Piper • New York, NY

129d • $36 - $49 • Hybrid

About The Position

The Sectors & Clients Sr Coordinator plays a vital role in managing and nurturing our important client relationships. Your primary focus will be to ensure seamless coordination and outstanding service delivery to our key clients, fostering long-term partnerships and driving business growth. This position can sit in our Raleigh, Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Miami, Minneapolis, New York, Northern Virginia, Philadelphia, Phoenix, Seattle, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule.

Requirements

• Bachelor's Degree in Business administration, marketing, or related field.
• 3 years' proven experience in account management, client coordination, or a similar role, preferably within a law firm environment.
• Exceptional organizational skills, strong attention to detail, and the ability to effectively collaborate with internal teams and external stakeholders.
• Excellent communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients and internal stakeholders at all levels.
• Strong organizational and time management abilities, capable of managing multiple tasks and priorities in a dynamic work environment.
• Analytical mindset, with the ability to gather and interpret data, generate actionable insights, and make informed decisions.
• Proficiency in using CRM systems, project management tools, and MS Office applications.
• Strong problem-solving skills and the ability to think strategically to anticipate client needs and proactively address challenges.
• Professionalism, integrity, and the ability to handle confidential information with discretion.

Nice To Haves

• Additional certifications in account management or project management are a plus.

Responsibilities

• Understand client needs, goals, and objectives, and track client team pursuit activity and relationship development.
• Maintain tools that are fundamental to our account management process including an account plan, relationship map and organization map for each client.
• Liaise with competitive intelligence team to proactively deliver client and competitive intel to the team.
• Develop systems to automate and track client engagement with marketing campaigns and events.
• Plan, organize, and oversee multiple client opportunities simultaneously, ensuring deadlines and milestones are met.
• Analyze client data, performance metrics, and feedback to generate insights and provide regular reports to key stakeholders.
• Collaborate with the legal and finance teams to manage contract renewals, pricing negotiations, and billing/invoicing processes.
• Maintain an online client communication hub that houses key resources, documents and contacts shared by the team.
• Continuously review and improve internal processes related to key account management.

Benefits

• Medical/dental/vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree