Sr. Conversion Consultant - BTP

LPL Financial • Charlotte, NC

1d

About The Position

At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. As the Senior Conversion Consultant (CC), you will work directly with advisors, enterprises, and institutions transitioning their practice to LPL Financial as part of a merger and acquisition or large institutional transaction. You will serve as the subject matter expert on LPL’s business processes and best practices, acting as the advisors’ main point of contact throughout their transition period and while they acclimate to various LPL platforms. Your top priority is to ensure an exceptional advisor experience, ensuring they are prepared to transition their book of business and successfully acclimating to LPL. This role offers a robust career path, with opportunities for promotion within the role or into Regional Transition Partner (RTP) roles, Project Management roles, or other positions within Business Development.

Requirements

• 5+ years of experience in financial services and/or client-facing role is required
• 2+ years of experience in Business consulting and/or relationship management expertise in the financial services space is required
• Intermediate level skills in MS Excel is required
• Have a bias for action, execute on deliverables and meet key deadlines
• Exceptional communication skills with a focus on understanding each advisor’s unique needs
• Effective issue management and escalation resolution skills
• Outstanding interpersonal skills with a strong ability to build trust and respect quickly in a client-facing role
• Must be able to travel up to 15% of the time

Nice To Haves

• Bachelor's degree in Finance, Business, Economics, or related field preferred
• Series 7 and 63, 65 or 66 preferred
• Exceptional organization and time management skills, balance competing priorities and excel in a faced-paced environment

Responsibilities

• Serve as LPL’s primary client facing representative to enterprises, institutions and advisors as part of LPL’s mergers and acquisitions and BD outsourcing growth strategy.
• Own the advisor experience for upwards of 120 advisors throughout their 9-12 month transition and acclimation period to LPL.
• Be the advisors’ main point of contact and be responsible for managing the completion of all POD activities to ensure the advisor is ‘transition ready’.
• Deliver consultative service to each advisor, tailoring your approach to each advisor’s unique needs.
• Participate in discovery to gain familiarity with the office, provide guidance and recommendation on best practices throughout conversion preparation, ensure all key milestones and deliverables are complete prior to transition and facilitate the implementation of accommodations.
• Support the advisors’ acclimation to LPL for up to 6 months following their conversion.
• Accountable for the advisors’ transition experience and will serve as their centralized escalation point by owning transition related issues that arise and working them to resolution, independently and with limited guidance.
• Ensure key metrics are completed by post conversion deadline dates including account conversion requirements, block transfer, training and compliance setup.
• Provide oversight and leadership, proactively communicate strategy updates to POD Manager and other key stakeholders to ensure alignment.
• Report key milestone status and completions as well as transition readiness on an ongoing basis.
• Own the advisor relationship, identify unique needs, provide coaching and facilitate access to subject matter experts across the firm as needed.

Benefits

• 401K matching
• health benefits
• employee stock options
• paid time off
• volunteer time off
• highly competitive Total Rewards package designed to support your success at work, at home, and at play

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees