Sr. Conversion Consultant - BTP

LPL Financial•San Diego, SC

About The Position

As the Senior Conversion Consultant (CC), you will work directly with advisors, enterprises and institutions transitioning their practice to LPL Financial as part of a merger and acquisition or large institutional transaction. As the subject matter expert on LPL’s business processes and best practices, you will be the advisors’ main point of contact throughout the transition period while users acclimate to various LPL platforms. Your top priority will be to ensure the advisor has an exceptional experience, is prepared to transition their book of business and is successfully acclimating to LPL. If you are eager to learn and grow with us, this is the role for you. We have a robust career path where successful Conversion Consultants promote within role, or into Regional Transition Partner (RTP) roles, Project Management roles or other roles within Business Development.

Requirements

5+ years of experience in financial services and/or client-facing role is required
2+ years of experience in Business consulting and/or relationship management expertise in the financial services space is required
Have a bias for action, execute on deliverables and meet key deadlines
Exceptional communication skills with a focus on understanding each advisor’s unique needs
Effective issue management and escalation resolution skills
Outstanding interpersonal skills with a strong ability to build trust and respect quickly in a client-facing role
Must be able to travel up to 15% of the time
Intermediate level skills in MS Excel is required
Exceptional organization and time management skills, balance competing priorities and excel in a faced-paced environment

Nice To Haves

Bachelor's degree in Finance, Business, Economics, or related field preferred
Series 7 and 63, 65 or 66 preferred

Responsibilities

Serve as LPL’s primary client facing representative to enterprises, institutions and advisors as part of LPL’s mergers and acquisitions and BD outsourcing growth strategy.
Own the advisor experience for upwards of 120 advisors throughout their 9-12 month transition and acclimation period to LPL. You will be the advisors’ main point of contact and will be responsible for managing the completion of all POD activities to ensure the advisor is ‘transition ready’. PODs are made up of recruiters, a conversion consultant and a transition partner.
Deliver consultative service to each advisor, tailoring your approach to each advisor’s unique needs.
Participate in discovery to gain familiarity with the office, provide guidance and recommendation on best practices throughout conversion preparation, ensure all key milestones and deliverables are complete prior to transition and facilitate the implementation of accommodations.
Support the advisors’ acclimation to LPL for up to 6 months following their conversion. The Conversion Consultant is accountable for the advisors’ transition experience and will serve as their centralized escalation point by owning transition related issues that arise and working them to resolution, independently and with limited guidance.
Ensure key metrics are completed by post conversion deadline dates including account conversion requirements, block transfer, training and compliance setup.
Provide oversight and leadership, proactively communicate strategy updates to POD Manager and other key stakeholders to ensure alignment.
Report key milestone status and completions as well as transition readiness on an ongoing basis.
Own the advisor relationship, identify unique needs, provide coaching and facilitate access to subject matter experts across the firm as needed.