Sr. Convention Services and Catering Manager

Rio Las VegasRio Las Vegas, NV
3dOnsite

About The Position

The Sr. Convention Services and Catering Manager is responsible for driving catering & meeting revenue for Dreamscape’s new Rio Las Vegas Hotel & Casino. The position will manage a defined market, soliciting and closing business through multiple business development strategies.

Requirements

  • Minimum two years of social or hospitality sales and/or administrative experience.
  • Ability to work nights and weekends as business demands.
  • Strong organizational skills, solution-driven, analytical thinker.
  • Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.
  • Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization.
  • Proactive with an attention to details.
  • Able to set priorities, work schedules, and meet department deadlines.
  • High School Diploma or GED (required)
  • At least 21 years of age.
  • Contribute to a productive and positive environment.

Nice To Haves

  • Experience with Envision preferred.

Responsibilities

  • Take the lead on and assign groups to catering sales managers.
  • Maintain exceptional customer service in every interaction.
  • Build and maintain strong social events, meetings, trade shows and intermediary customer relationships on behalf of Dreamscape-Rio Las Vegas.
  • Solicit new social business within defined territory through prospecting, business travel, entertainment, industry association involvement, and existing relationships maintenance.
  • Understand and communicate market trends with the team.
  • Log and retrace customer activities within the Envision sales system, establishing an appropriate communications cadence with customers.
  • Generate and receive RFPs, evaluate profitability against hotel strategy and respond to leads in a timely manner.
  • Send proposals, plan and conduct site inspections and generate contracts and addendums.
  • Negotiate contract language with legal counsel and business terms with EDOS and applicable services teams.
  • Turnover files to services teams thoroughly and timely to ensure operational success.
  • Conduct site tours for definite business of our banquet and event facilities.
  • Consistently meet or exceed quarterly sales quotas and maximize revenue opportunities.
  • Participate in team training and growth opportunities.
  • Perform other reasonable duties and responsibilities as assigned.
  • Generate catering and event prospectus, contracts, and event orders and all production requirements as needed.
  • Collaborate with the Culinary and supporting operational departments to create the desired experience.
  • Coordinate with all operations departments the set-up, service, and breakdown of all functions and confirming that all necessary equipment is on hand (both in house and rental)
  • Proven ability to manage and prioritize multiple projects simultaneously in a fast-paced environment.
  • Knowledge of food and beverage products, meeting room capacities, banquet set-up, audio-visual, and any other pertinent details as they relate to function and room set-up.
  • Provide the ultimate experience for all clients while providing the highest level in standards of service without sacrificing quality.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

51-100 employees

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