Sr Content Designer

Spectrum • Stamford, CT

85d

About The Position

As a Senior Content Designer at Spectrum, you will create cross-platform messaging that enhances user experiences across various applications. Collaborate with multiple teams to design innovative solutions and support new and existing features, ensuring seamless and engaging interactions for our users.

Requirements

• Bachelor's degree or equivalent work experience.
• 6+ years writing experience with at least 50% focus on UX writing.
• Experience with common productivity and design tools (MS Office, Adobe Creative Cloud, etc.).
• Experience or understanding of basic UX/product design principles.
• Experience leading creative projects.
• Ability to collaborate and work well with others.
• Understanding of design thinking and user experience design best practices; in particular, understand the difference between copywriting and content design.
• Effective written and verbal communication skills.
• Effective time management skills and the ability to be self-directed.

Responsibilities

• Enhance the user experience of a product by crafting content to fit product needs such as product copy, instructional text, UI labels, error messaging, and marketing copy.
• Responsible for consistent cross-product messaging across all digital channels.
• Responsible for creating copy that works as part of a UX/UI design solution that is engaging and effective to help achieve business goals.
• Function as the liaison with product managers, designers and developers to understand and write content that meets business and technical requirements.
• Create and adhere to voice, tone, style and brand content guidelines.
• Accept editorial feedback from stakeholders and peers and incorporate feedback received into the work product.
• Offer design feedback to UX/UI designer-peers where appropriate.
• Advocate for the customer experience within the organization.
• Ownership of content/voice/tone of one or more products.

Benefits

• Comprehensive pay and benefits package that rewards employees for their contributions to our success.
• Support for all aspects of employee well-being at every stage of life.

What This Job Offers

• Career Level: Senior
• Industry: Telecommunications
• Education Level: Bachelor's degree