Sr. Consultant

Holmes Murphy Insurance • Kansas City, MO

3d

About The Position

At Charlesworth Consulting, we partner with organizations to deliver strategic insights and practical solutions that drive meaningful results. We’re seeking a Senior Consultant to join our team—someone who brings sharp analysis, strong client leadership, and a passion for solving complex challenges.

Requirements

• High school diploma; college degree preferred.
• Minimum 7+ years customer service, underwriting or risk management experience in the insurance industry.
• Active state specific Property Casualty Insurance agent’s license required or the ability to acquire license within three months of hire.
• Advanced knowledge of property and casualty coverages, including interpreting policy forms, endorsements, and experience mods.
• Strong leadership qualities with the ability to be proactive, mentor others, and contribute as both an independent and collaborative team member.
• Excellent verbal and written communication skills, with strong negotiation, presentation, analytical, and critical‑thinking abilities.
• High degree of professionalism, confidentiality, organization, and attention to detail while managing multiple priorities.
• Proficiency in Microsoft Office applications and commitment to ongoing learning, compliance with agency procedures, and maintaining required privacy and regulatory standards.

Responsibilities

• Lead and service the firm’s largest and most complex client accounts with a high level of independence.
• Build strong client relationships through proactive communication, strategic guidance, and exceptional service.
• Manage insurance renewals end‑to-end, including reviewing current coverage, assessing future needs, and analyzing broker‑provided options.
• Evaluate and recommend insurance programs and risk management solutions tailored to each client’s needs.
• Oversee broker activities such as marketing, negotiations with underwriters, quote accuracy, and renewal documentation.
• Monitor and support the resolution of complex claims issues to ensure timely and satisfactory outcomes for clients.
• Analyze and interpret complex insurance structures, policy language, and risk‑funding mechanisms to guide client decisions.
• Identify opportunities to expand consulting services and collaborate with brokers, agents, and carriers to resolve service issues.
• Provide leadership within the team through mentorship, knowledge sharing, and effective coordination with internal partners.
• Participate in strategic account planning, client meetings, and special projects that strengthen client relationships and organizational success.

Benefits

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED