Sr. Consultant - Physician Relations Representative and Market Growth

OhioHealth • Columbus, OH

1d

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: Job Profile Summary 1. Senior Consultants are a critical component of the success of OhioHealth providers, and therefore of helping drive OhioHealth’s growth in alignment with system strategy. They develop meaningful relationships with referring providers/practices in an assigned geographic territory within the OhioHealth market; seek to maintain/improve provider loyalties within and to the system; and support growth in revenue and market share in both inpatient and outpatient services through promotion of OhioHealth providers and services. Responsibilities include but are not limited to creating successful pathways for physician productivity in their respective markets; conducting peer interactions and services education on behalf of physician specialists and content experts; and addressing and resolving issues on behalf of employed and independent providers in their interactions with the OhioHealth system.

Requirements

• Bachelor of Science or Arts
• Field of Study: Science
• Field of Study: Arts
• Years of experience: Minimum 5-7 years of sales, customer relationship management, or patient facing clinical experience.
• SPECIALIZED KNOWLEDGE Strong history of working well with providers and office staff or in a similar environment.
• Independent self-starter with demonstrated ability to understand and meet customer needs & expectations in an exceptional manner; strong growth/sales orientation.
• Excellent communication, organizational, and relationship management skills.
• Minimum 5-7 years of sales and/or customer/patient facing clinical experience.

Nice To Haves

• Masters’ or Nursing Degree (MBA/MHA/RN).
• Work experience in a similar job at another hospital system.
• 7-10 years in sales and/or clinical experience.

Responsibilities

• Provider Onboarding: Coordinate with the OhioHealth OPG, Clinical Enterprise, Marketing, and other relevant teams to enable the successful onboarding of newly employed providers in establishing their practices, learning the OhioHealth system, and forming relationships with care sites, other OhioHealth clinicians, and relevant independent physician offices.
• Provider Network Optimization: Assist providers and OHCE in executing strategies and campaigns to ensure that employed physicians reach targeted productivity levels. Create activities and relationships designed to minimize leakage outside of/improve referrals into the OhioHealth system. Actively work to improve strong relationships with valued Clinically Integrated Network and independent physician groups. Develop & support provider-based education around OhioHealth providers, specialties, and service offerings. Identify new growth & promotion opportunities.
• Provider Support: Assist practices in their navigation of the OhioHealth system & facilitate provider issue resolution by overcoming barriers to access and efficiency.
• Other: Meet monthly activity and outcomes targets; record physician non-monetary compensation & document activities in Salesforce as required; prepare monthly reports/tracking on activities & competitive intelligence; other duties as directed.

Benefits

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry
• Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees