Sr. Consultant, Business Program Management (SBS Portfolio Activation) HYBRID

Nationwide Mutual Insurance•Columbus, OH

1d•$122,000 - $214,000•Hybrid

About The Position

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Senior Consultant, Business Program Management role will lead the overall communication strategy for the NF Shared Portfolio and Sales and New Business Portfolio. This role would be focused on driving alignment on messaging across the portfolio and driving execution of communication strategies, while creating and managing communication tactics in support of business outcomes. This critical resource would develop effective strategies to support the needs of the business and drive consistent messaging to impacted teams across NF. Individuals should possess a firm understanding of current NF business processes, display strong communication and relationship building skills, possess familiarity with standard project management practice and be well-versed in leading the design, development, and execution of communication strategies for large portfolios. Individuals should possess proven leadership skills with the ability to collaborate, remove roadblocks, and act as a primary liaison between project members and business to ensure collaboration and consistency across. Ability to articulate a vision and drive the team to successful and measurable results as well as to interact, influence and build positive relationships with top-level executives is required. Individuals must possess knowledge and a strong background in work supporting Sales and New Business initiatives including Data Intelligence, Commissions, Digital efforts, Territory Management, New Business Automation and AIMS. We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team environment. If you thrive in a busy, engaging work environment, we want to know more about you! As a Senior Consultant, you'll direct the strategic alignment and success of major corporate programs and initiatives. You will prioritize, approve and ensure the completion of new product development, design of new processes, adoption of new strategies and/or programs within time, budget and specification constraints. You'll provide a single point of contact integration for individual projects into larger program management on a corporate-wide basis.

Requirements

Individuals should possess a firm understanding of current NF business processes, display strong communication and relationship building skills, possess familiarity with standard project management practice and be well-versed in leading the design, development, and execution of communication strategies for large portfolios.
Individuals should possess proven leadership skills with the ability to collaborate, remove roadblocks, and act as a primary liaison between project members and business to ensure collaboration and consistency across.
Ability to articulate a vision and drive the team to successful and measurable results as well as to interact, influence and build positive relationships with top-level executives is required.
Individuals must possess knowledge and a strong background in work supporting Sales and New Business initiatives including Data Intelligence, Commissions, Digital efforts, Territory Management, New Business Automation and AIMS.
10 plus years in program/portfolio work is required.
Additional skillsets would include planning skills, decision-making skills, time management skills along with the ability to motivate others, recognize achievements and be that consultative voice to make it simple, and collaborative while driving results.
Individuals should demonstrate organizational savvy and a storytelling ability to engage and get alignment from a wide range of audiences along with the ability to create an engaging environment where the team feels valued, appreciated, in a safe space and encouraged to do their best work every day.
Undergraduate degree required with studies in business, insurance or related field preferred.
Ten or more years of related project/program management experience.
Proven knowledge of project management tools, concepts, and methodologies.
Demonstrated proficiency in key competencies of effective program/project management.
Effective interpersonal skills for interaction with project managers, senior leadership and program steering committees.
Ability to manage large, sophisticated programs/projects.
Must have the ability to maintain focus on the holistic focus of a program and integrate the separate projects together.
Ability to influence change.

Nice To Haves

MBA or other graduate level education equivalent is desired.
Project Management Certification is strongly preferred.
Industry designations such as CPCU, CLU and/or ChFC are highly desired.

Responsibilities

Leads the design, development, production, distribution, and measurement of portfolio communications projects/events
Monitors and assesses all projects and pivotal initiatives and communicates status to senior leadership
Handles the interfaces between projects, acting as a liaison between project managers and business, to drive collaboration and coordination
Ensures and leads the communication to and incorporation of feedback from customers on proposed, developing and completed projects and initiatives
Develops and leads all aspects of the consultation of complex communication strategies and productions
Focus on driving alignment, promoting portfolio awareness, generating overall support for portfolio activities and the achievement of workstream objectives
Directs the evaluation of proposed business development efforts, including the coordination of initial program/project proposals and charters.
Recommends to senior management if program/project strategically aligns with the organization's strategy and objectives.
Consults with leadership and assigned project team to identify scope/specifications and business needs, writes proposals, prepares risk assessments and establishes budgets and timeframes for major programs and team based activities, with the goal of ensuring alignment with corporate strategy and objectives.
Determines the allocation and funding for programs/projects and their initiatives.
Directs the development of business perspective work plans to identify needed resources to deliver program/project charters, requirements, user acceptance testing strategies, training and system implementation.
Evaluates all related vendor deliverables.
Handles the interfaces between projects, acting as a liaison between project managers and directors, to ensure collaboration and coordination between business unit leadership, program/project development staff, senior management, Nationwide Technology, customers and, if necessary, vendors and outside consultants.
Identifies technology and human resource commitments across the organization.
Provides feedback and makes recommendations to assist in prioritization, formation of cross-functional and/or customer-integrated teams and the reallocation of resources when necessary.
Identifies gaps, overlaps, conflicts and timelines, as well as budgetary and resource barriers, which affect programs and projects individually and as a whole.
Facilitates resolution, mitigation and appropriate elevation.
Maintains a log of common issues, risks and changes to promote organizational learning and proactive response.
Develops, implements and maintains consistent program/project management methodologies and standards for use in the assigned business unit leadership and associated business units.
Consults and coaches leaders and team members throughout business units on new trends, practices and procedures and tools.
Acts as a liaison to program management staff in other areas of Nationwide and integrates the workflow in these areas in support of company and business unit strategy.
May perform other responsibilities as assigned

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire