Sr Conference Planner, Associate Engagement & Development

Gartner • Irving, TX

1d • $54,000 - $84,000 • Hybrid

About The Position

The Senior Conference Planner , Associate Engagement & Development will be responsible for partnering cross-functionally with the Conferences Operations Team to enhance and execute the Conference s Ambassador Program . This program provides Gartner associates outside of the Conferences team with the opportunity to experience a destination conference in a delivery support capacity while exploring the value and benefit s of conferences for clients and prospects. The Senior Conference Planner will manage key components of the Ambassador P rogram from start to finish on 10+ conferences per year and wil l also , from time to time, support broader initiatives related to Associate Engagement & Development programs ; programs that equip conferences associates with the t o ols they need to b e successful in their roles.

Requirements

• Bachelor’s degree preferred
• 3+ years professional work experience
• Project management and/or event management experience on detailed programs with multiple variables and dependencies.
• Ability to prioritize and manage multiple tasks in a high-performance environment.
• Consistent demonstration of integrity, collaboration, no-limits mindset, objectivity, and results driven
• Results-oriented drive and a solid work ethic.
• Solid computer and analytical skills: Excel and Sheets.
• Outstanding written and verbal communications skills with exceptional attention to detail.
• Superior poise and judgment, demonstrated “grace under pressure”.
• Comfort working with and ability to upward manage senior executives.
• Innovative approach to process and workflow with proactive problem-solving skills.
• Ability to efficiently prioritize and plan work activities in a dynamic work environment.
• Strong service ethic and consideration for people.
• Willingness to travel up to 20% of the time, including international travel.

Responsibilities

• Build relationships with key stakeholders across the business to assess conference needs, evaluate opportunities for new and existing business unit partnerships, and identify solutions to smart-scale the Ambassador Program across NA, APAC & EMEA regions.
• Partner with business units and Human Resources to source and vet all ambassador candidates.
• Maintain tracking system of attendance and feedback data from alumni and soon-to-be ambassadors.
• Own communication strategy, recruitment process, training resources, pre-conference kick-offs and office hours, and post-conference surveys for ambassadors.
• Develop trainings, tools, and resources to enable ambassadors to be successful in multiple conference delivery support roles.
• Manage internal inbox to ensure ambassador questions are answered in a timely fashion.
• Partner with various Conferences Operations teams to ensure smooth, efficient, and positive experience for ambassadors, including registration and housing, travel, onsite training, etc.
• Partner with Logistics team to ensure onsite ambassador staffing is consistent and aligned with conference needs and program expectations.
• Serve as onsite lead (or train onsite lead) to act as point of contact for all ambassadors onsite including facilitating kickoff meetings, daily check-ins, shift checks, continuous coaching and feedback, and escalating sensitive issues.
• Support delivery of Associate Engagement initiatives in partnership with Associate Engagement & Development Managers
• Identify opportunities to continue to scale and expand the Conferences Ambassador Program.
• Measure and communicate the success of the ambassador program through evaluations, verbatims, and leadership feedback.
• Effectively educate non-conference associates on the role and requirements for conference delivery support, and see each conference through from start to finish.

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• Gartner believes in fair and equitable pay.
• A reasonable estimate of the base salary range for this role is 54,000 USD - 84,000 USD.
• In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
• We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees