SR. CONCESSIONS MANAGER

Compass Group•New York, NY

3d•$70,000 - $75,000

About The Position

Under the direction of the General Manager of Concessions, the Sr. Concessions Manager is responsible for leading and motivating our hourly team members to provide a warm welcome and delicious food to our guests. The ideal candidate will be an experienced operations leader who is focused on people and quality standards.

Requirements

2+ years of experience in a food and beverage operational position
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Nice To Haves

Bachelor s degree in hospitality management is preferred

Responsibilities

Holding pre-shift meetings to set the tone for events
Support team member orientation training to ensure all hourly team members
Overseeing service standards during events to ensure a high level of the guest experience
Ensuring accurate end of month inventory completion
Managing product transfers and requisition sheets to accurately track products during events
Managing and resolving guest complaints
Managing team member incidents/accidents and following all required reporting procedures
Completing a monthly department safety inspection
Monthly safety training conducted for team members
Managing team member scheduling in line with demand forecasts
Verifying payroll, entering gratuities
Subcontractor communications - ensuring all paperwork is completed correctly and submitted, scheduled properly, staffing has completed all required pieces of training, etc.
Completing events walks of the building
Supporting other properties and departments as demanded by the business
Other duties/responsibilities as assigned