Sr Computer Operations Representative (Anaheim, CA)

Wescom Credit Union • Anaheim, CA

331d • $34 - $50 • Hybrid

About The Position

The Sr Computer Operations Representative is responsible for daily computer operations tasks, month-end processing, after hour on-call support, project monitoring and completion. This position acts as a resource for the department and assists in daily operational issues as fit to the Computer Operations Department. The representative will monitor and enhance month-end processes, prepare and document new procedures for new and current processes, and assist in software installations and upgrades, system diagnostics and performance evaluations, and routine system file structure maintenance.

Requirements

• Bachelor's Degree or three to five years experience in a related field required.
• Ability to navigate through RS6000 platform.
• Support Symitar's software.
• Navigate through Tandem system for ATM monitoring.
• Use Windows 95.
• Demonstrate excellent communication skills, both written and oral.
• Proficient in Microsoft applications (Word, Excel, Outlook).
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to compute rates, ratios and percent and to draw and interpret bar graphs.

Responsibilities

• Acts as a resource for the department and assists in daily operational issues.
• Monitors and enhances month-end processes.
• Prepares and documents new procedures for new and current processes.
• Changes, enhances, documents, and modifies Symitar jobs and various processes.
• Assists in software installations and upgrades.
• Conducts system diagnostics and performance evaluations.
• Performs routine system file structure maintenance.
• Coordinates regular staff meetings.
• Prepares brief correspondence and reports.
• Verbally communicates technical information and makes presentations.
• Develops and documents procedures.
• Follows up and researches questions and needed information.
• Interacts with managers and senior management from all departments and divisions.
• Performs data entry.

Benefits

• Remote and hybrid work options.
• Work/life balance (i.e., two mental health days, flex scheduling, alternative work schedules).
• $1,000 Employee Referral Bonus Program.
• Paid time off: Vacation, floating holidays (full-time only), sick, 2 mental health days, 10 bereavement days, and 10 observed holidays.
• Comprehensive medical, dental, and vision plan coverage, including EAP+ Work/Life Program.
• Adoption and surrogacy assistance.
• 401(k) Plan with employer matching.
• Generous educational programs: Education reimbursement, student loan repayment plan, college grant for eligible children.
• Wellness Program: Increase health, happiness, and productivity.
• Transit subsidy reimbursement for public transportation.
• Discounts at entertainment venues in California and beyond.
• Wescom University Department dedicated to providing learning and development opportunities.
• Leadership/Emerging Leadership Programs for aspiring leaders.
• Discounted rates on loan products for team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree