Sr Computer Operations Representative (Anaheim, CA)

Wescom Credit Union-posted 9 months ago
$34 - $50/Yr
Full-time • Entry Level
Hybrid • Anaheim, CA
Credit Intermediation and Related Activities
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The Sr Computer Operations Representative is responsible for daily computer operations tasks, month-end processing, after hour on-call support, project monitoring and completion. This position acts as a resource for the department and assists in daily operational issues as fit to the Computer Operations Department. The representative will monitor and enhance month-end processes, prepare and document new procedures for new and current processes, and assist in software installations and upgrades, system diagnostics and performance evaluations, and routine system file structure maintenance.

  • Acts as a resource for the department and assists in daily operational issues.
  • Monitors and enhances month-end processes.
  • Prepares and documents new procedures for new and current processes.
  • Changes, enhances, documents, and modifies Symitar jobs and various processes.
  • Assists in software installations and upgrades.
  • Conducts system diagnostics and performance evaluations.
  • Performs routine system file structure maintenance.
  • Coordinates regular staff meetings.
  • Prepares brief correspondence and reports.
  • Verbally communicates technical information and makes presentations.
  • Develops and documents procedures.
  • Follows up and researches questions and needed information.
  • Interacts with managers and senior management from all departments and divisions.
  • Performs data entry.
  • Bachelor's Degree or three to five years experience in a related field required.
  • Ability to navigate through RS6000 platform.
  • Support Symitar's software.
  • Navigate through Tandem system for ATM monitoring.
  • Use Windows 95.
  • Demonstrate excellent communication skills, both written and oral.
  • Proficient in Microsoft applications (Word, Excel, Outlook).
  • Ability to add, subtract, multiply and divide in all units of measure.
  • Ability to compute rates, ratios and percent and to draw and interpret bar graphs.
  • Remote and hybrid work options.
  • Work/life balance (i.e., two mental health days, flex scheduling, alternative work schedules).
  • $1,000 Employee Referral Bonus Program.
  • Paid time off: Vacation, floating holidays (full-time only), sick, 2 mental health days, 10 bereavement days, and 10 observed holidays.
  • Comprehensive medical, dental, and vision plan coverage, including EAP+ Work/Life Program.
  • Adoption and surrogacy assistance.
  • 401(k) Plan with employer matching.
  • Generous educational programs: Education reimbursement, student loan repayment plan, college grant for eligible children.
  • Wellness Program: Increase health, happiness, and productivity.
  • Transit subsidy reimbursement for public transportation.
  • Discounts at entertainment venues in California and beyond.
  • Wescom University Department dedicated to providing learning and development opportunities.
  • Leadership/Emerging Leadership Programs for aspiring leaders.
  • Discounted rates on loan products for team members.
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