About The Position

The Sr Community Outreach Representative - Duals will be highly visible in the 65+ Community to promote Point32Health, Duals Plan (Point32Health Duals) and its benefits that lead to the enrollment of new members. Education will be given to prospects and their care givers, Community Health Centers, Providers, local Elder Services, Councils on Aging, Housing Authorities, Senior Centers, and SHINE Counselors. The primary objective of this position is to identify prospective Duals-eligible members, explain the features and benefits of the plan in an assigned territory/marketplace, and assist with enrollment into the plan. Successful candidates generate leads from a variety of sources including networking, account management, grassroots sources as well as from member referrals.

Requirements

  • Strong communication and presentation skills.
  • Experience in community outreach or sales, particularly in healthcare.
  • Ability to work independently and manage time effectively.
  • Knowledge of the healthcare landscape, especially regarding MassHealth and Duals-eligible populations.
  • Proficiency in maintaining databases and tracking sales activities.

Nice To Haves

  • Experience working with senior populations.
  • Familiarity with community health organizations and resources.
  • Previous experience in a similar role within a healthcare setting.

Responsibilities

  • Effectively present the Point32Health Duals Program and its benefits to the 65+ MassHealth populations residing in the Community.
  • Meet or exceed enrollment goals within an assigned territory; using a full sales mix of outreach & sales activities.
  • Conduct group and/or individual sales presentations and enroll eligible prospects on site as often as possible.
  • Perform lead follow up and qualification calls to interested individuals to explain the purpose and benefits of Point32Health Duals and scheduling home visits to meet with prospects.
  • Maintain lead tracking and sales database for all sales activity and consumer interactions performed.

Benefits

  • Medical, dental and vision coverage
  • Retirement plans
  • Paid time off
  • Employer-paid life and disability insurance with additional buy-up coverage options
  • Tuition program
  • Well-being benefits
  • Full suite of benefits to support career development, individual & family health, and financial health
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