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This position is responsible for delivering exceptional support and serving as a liaison between our Commercial Lending Team and clients throughout the lending process. This includes but is not limited to overseeing loan documentation and processing, managing loan closings/post-closings, disbursing payments, resolving complex issues, and ensuring strict adherence to policies, procedures, and regulations. Operating with confidence and autonomy, this position will play a pivotal role in maintaining an efficient, effective, and highly customer-centric experience.