Sr. Commercial Lending Operations Specialist

Axos Bank • San Diego, CA

9d

About The Position

We are seeking a highly organized, detail‑oriented Commercial Lending Processor to support three key business units — PREF (Principal Real Estate Finance), CRESL (Commercial Real Estate & Specialty Lending), and RELF (Real Estate Lending Finance). This role manages critical operational workflows across due diligence, collateral collection, third‑party ordering, and closing support. The ideal candidate is dependable, adaptable, and confident navigating multiple loan programs with varying requirements.

Requirements

• Bachelor's degree preferred
• Minimum of 3 years' relevant experience
• High attention to detail with strong organizational and multitasking skills.
• Ability to interpret and manage a large volume of documents across multiple property types and loan structures.
• Prior lending, CRE, loan processing, or operations experience highly preferred
• Strong communication skills and the ability to work across multiple teams with different workflows
• Familiarity with Salesforce/nCino or similar systems is a plus
• Ability to adapt to changing priorities and business needs

Responsibilities

• Download, organize, and maintain all due diligence materials across PREF, CRESL, and RELF pipelines
• Review incoming documents for completeness, accuracy, and consistency (addresses, insurance details, borrower/guarantor information, Axos forms, etc.)
• Upload and maintain collateral documents (appraisals, insurance, flood certs, Phase I, surveys, etc.) in Salesforce/nCino
• Order required third‑party reports and compliance items for all three business units (appraisals, environmental, flood certs, GC evaluation, OFAC/BSA, insurance reviews, etc.)
• Track outstanding reports, follow up with vendors, and resolve issues (false OFAC hits, missing entity documents, foreign guarantor triggers, etc.)
• Support account management activities by ensuring files are organized, labeled correctly, and ready for underwriting or closing review
• Assist with onboarding PREF facilities and ensuring all pledged assets are documented and cleared internally
• Prepare funding and closing deliverables, including boarding packages, checklists, and required uploads
• Handle invoice collection, payment coordination, and assist with post‑close escrow reconciliation
• Assist with compiling Asset Pledge Memos by collecting appraiser conclusions, rent rolls, and reviewer notes
• Conduct OFAC/TIN/Google checks on borrowers, guarantors, and pledge entities
• Assist with collecting documents for loan modifications, portfolio reviews, collateral audits, or quality control checks
• Support process improvements, workflow updates, and standardization across the three business units

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees