Sr Commercial Analyst

American Greetings • Westlake, OH

87d • Hybrid

About The Position

The E-Commerce Analyst will play a critical role in supporting core business functions including Sales/Business Development/Account Management, Marketing, Business Intelligence, Category Management, Demand Forecasting, Supply Chain Operations & Logistics, Finance, and Product Management. This role will require strong communication skills to effectively consult and share insights across various subject domains. Duties will include developing and maintaining a regular cadence of standardized reporting, as well as addressing ad hoc requests in a timely and accurate manner. Data will originate from a variety of sources including retailer portals, vendor portals, AG financial systems, and AG's data lake. The ideal candidate will have a passion for using data to evaluate online performance trends, identify new business opportunities, reduce costs, and contribute a data-based perspective to the Omnichannel team addressing complex business problems.

Requirements

• Strong communication skills
• Ability to access data using SQL
• Experience processing data using R or Python
• Experience in data analysis and reporting
• Familiarity with eCommerce performance metrics and analytics

Nice To Haves

• Experience with retailer and vendor portals such as Stackline, Profitero, Salsify
• Knowledge of demand forecasting methodologies
• Familiarity with supply chain operations and logistics

Responsibilities

• Analyze performance data and communicate insights that enable key stakeholders to take informed actions that drive business results
• Create, distribute, and/or present standardized sales performance reports for relevant KPIs
• Work closely and proactively with Sales to develop a strong fact-based selling relationship with the retailer
• Partner with Marketing and Merchandising teams by providing data-based inputs into how to optimize marketing spend and merchandising solutions
• Develop demand forecasts based on a variety of inputs for use by Sales, Demand Planning, Supply Management, Marketing, Supply Chain Operations & Logistics, and Finance
• Provide data management, analysis, and reporting on purchase orders (POs)
• Develop replenishment logic for driving profitable revenue growth
• Assist in the development of annual operating plan sales forecasts by category and/or product format
• Provide quarterly market size, trend, and share reports for our e-Commerce business
• Collaborate with Insights & Analytics (I&A) team to integrate business results into broader report on industry trends
• Ensure ecommerce retail shelf data and associated analytics are reliably provided to the business to act upon
• Contribute to a continuous learning agenda, providing research/testing methodology recommendations for generating new insights
• Monitor and report out on changes in competitor activities
• Conduct reporting and analysis for chargebacks and fines issued by retailers, and work with Accounting to reconcile any discrepancies
• Assist the Director in managing 3rd party vendor relationships
• Perform ad hoc analyses as requested

What This Job Offers

• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees