Sr. Cloud Operations Engineer

alianza•Pleasant Grove, UT

60d

About The Position

We're seeking a Senior Cloud Operations Engineer to join our Infrastructure Engineering team. You'll architect and maintain our hybrid cloud platform, working at the intersection of traditional infrastructure and modern cloud-native solutions. This role combines hands-on technical work with strategic infrastructure design, directly impacting platform reliability for our customers.

Requirements

5+ years deploying and supporting cloud infrastructure (public and private cloud)
Deep Linux systems expertise with strong troubleshooting skills
Proven experience designing highly available, scalable distributed systems
Hands-on proficiency with Infrastructure as Code tools (Terraform, Ansible, CloudFormation, or similar)
Solid automation and scripting skills (Python, Java, or similar)
OpenStack deployment and management (Kayobe experience a plus)
Track record of implementing effective monitoring and logging solutions
Strong collaboration and communication skills - you can explain complex technical concepts clearly

Nice To Haves

Multi-cloud architecture (AWS and Azure)
Configuration management tools (Puppet preferred)
Virtualization technologies (KVM, EC2)
Container orchestration (Kubernetes, ECS)
CI/CD platforms and best practices
GitHub advanced features (Actions, Copilot, GHAS)
Data Center management

Responsibilities

Lead hybrid cloud initiatives
Architect and deploy our OpenStack hybrid cloud environment, defining standards and best practices for the platform
Design and optimize our AWS and Azure infrastructure to support growing scale and reliability requirements
Collaborate with Development, Network, and Voice Engineering teams to maintain Five 9's platform availability
Design and implement monitoring, alerting, and observability solutions that proactively identify issues before they impact customers
Own production system performance, ensuring SLA requirements are consistently met
Create self-service tools and automation that empower development and operation teams to move faster safely
Maintain version-controlled infrastructure across our multi-cloud environment using modern IaC practices
Develop CI/CD pipelines that enable reliable, repeatable deployments
Evaluate emerging technologies and recommend solutions that balance innovation with operational stability
Mentor team members on cloud architecture patterns and operational best practices
Participate in on-call rotation