Sr. Cloud Engineer

Gallagher•Rolling Meadows, IL

About The Position

The Cloud Engineer will be responsible for the creation of a technology framework and providing technical leadership in support of AJG initiatives in cloud computing and automation, with a focus on the design of systems and services that run on cloud platforms.

Requirements

Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience
5+ years of experience spanning at least two IT disciplines, including technical cloud architecture, network management, application development, middleware, database management or operations
Experience with Azure Shell scripting/PowerShell scripting
Exposure to multiple, diverse technologies and processing environments
Knowledge of all components of an technical architecture
Knowledge of business process re-engineering principles and processes
Strong understanding of network architecture and application development methodologies
Strong understanding of SOA, object-oriented analysis and design, and/or client/server
Strong client-facing consultative skills, able to act as a customer advocate;
Understanding of Windows Server architecture –Windows 2012, Windows 2016 and IIS;
Understanding of Linux Server architecture – RHEL, Oracle Linux, Amazon Linux, etc.
Experience with containers (Docker) and orchestration (Kubernetes) technologies;
Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash)
Familiarity with server hardware selection, design and troubleshooting;
Understanding of High Availability and Networked Storage solutions including Clustering, Failover and Disaster Recovery products and concepts such as MS Clustering Services, Load Balancing, Routers, LUNS, SAN and NAS;
Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets;
Demonstrated abilities with SSO-related software such as ADFS, Ping Identity, OpenSSO, oAuth, Okta or other SAML & OpenID Connect providers;
Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls;
Hands on experience designing and deploying complex solutions in AWS, Azure, Google Cloud or other cloud providers;
Excellent presentation and communication skills to technical and non-technical audiences.

Responsibilities

Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
Demonstrate knowledge of DevOps tool chains and processes
Develop a library of deployable and documented cloud design patterns, based on the AJG application portfolio, as a basis for deploying services to the cloud
Demonstrate leadership ability to back decisions with research and the “why,” and articulate several options, the pros and cons for each, and a recommendation
Maintain overall industry knowledge on latest trends, technology, etc.
Develop solutions architecture and evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services
Contribute to DevOps development activities and complex development tasks
Define optimal design patterns and solutions for high availability and disaster recovery for cloud applications
Troubleshoot and resolution of complex problems within the infrastructure
Work on designing/implementing/automation procedures for deployment, configuration, patching and upgrading of systems and applications
Conduct analysis of production systems and performance testing results to identify areas of improvement within the application or infrastructure
Conduct feasibility studies for existing and emerging cloud technologies
Provide mentoring and guidance for mid and junior level staff, offering feedback targeted at individual development
Work closely with vendors, internal groups and outside agencies to provide technical leadership and solutions
Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
Refine and automate regular processes, track issues, and document changes
Provide 24x7 support for critical production systems.
Perform scheduled maintenance and support release deployment activities after hours.
Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program