Sr. Clinical Specialist - Coronary Renal Devernation - Boston, MA

Medtronic•Boston, MA

20d•$95,000 - $110,000•Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Bring your clinical talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in clinical and sales support as we engineer the extraordinary and change lives. Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. CRDN seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. This position will be the customer's first line contact for the CRDN daily operations at assigned accounts. This position is a field-based and regional role. Must be able to travel up to 70% of the time within regions To find all CRDN Clinical Specialist roles available please use #CRDNCS in the key word search at Medtronic Careers .

Requirements

High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR- Associate Degree and a minimum 6 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR- Bachelor’s Degree and 4 years of experience.

Nice To Haves

Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer service skills and problem resolution skills.
Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

Sales Support for CRDN business units and will assist with the implementation of the sales strategy of the remaining CRDN business units.
Support the regional CRDN sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans.
The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
Receives technical inquiries by telephone.
Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic CRDN products when appropriate, etc.)
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating: 1. One-on-one training sessions 2. In-service education programs 3. Seminars and/or outside symposiums
Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives.
Provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”).
During/following cases: Complete necessary documentation and phone calls (customer service).
Update sales representatives concerning cases.
Immediately notifies representatives regarding issues or problems requiring follow-up.
Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
Maintains open, effective communication with all district personnel, customers, and other Medtronic employees
Performs other related duties as assigned

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)