Sr. Clinical Sales Support Consultant

McKesson-posted 3 months ago
$110,500 - $184,100/Yr
Full-time • Senior
Hybrid • Columbus, OH
Merchant Wholesalers, Nondurable Goods
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. CoverMyMeds (CMM) is looking for a Sr Clinical Sales Support Consultant to join our Clinical Sales Support team! Our Clinical Sales Support (CSS) team is responsible for delivering a high level of expertise in one or more CMM products, while having a broad understanding of the entire CMM product portfolio in order to provide a combination of product, customer, and clinical knowledge of our CMM portfolio to our customers. The Clinical Sales Support Consultant leverages their high level of clinical and product mastery to educate clients on best practices, uncover latest needs, and help build our partnership with the client. CSS personnel regularly prepare and present solutions to prospective and current clients including product demos, case studies, relevant data, and experience-driven insights. Finally, they serve as the Voice of the Customer to product teams for continued innovation and industry-leading solutions.

  • Assist with preparing for client meetings, including disease state and drug education, competitive and market intelligence, feasibility consultations, project scope consultations, provider and patient insight, and solution evaluation.
  • Participate in general customer capabilities discussions, solution discussions, and building ongoing customer relationships utilizing industry expertise to educate client on best practices as well as uncover latent needs.
  • Consult across internal and external networks to leverage additional expertise as needed to inform solution recommendations.
  • Monitor the customer experience, understand and assess customer issues, and support the innovation and implementation of strategic solutions.
  • Partner with product, operations, and pricing to maintain in-depth working knowledge of CMM products and services in order to act as a clinical and technical consultant to internal and external stakeholders.
  • Regularly prepare solutions to prospective and current clients including product demos, case studies, relevant data, and experience driven insights.
  • Properly plan, design, and facilitate compelling clinical solutions customized to client needs.
  • Partner with Proposal Management to customize responses to Requests for Proposal (RFP), Requests for Information (RFI) and Proactive Proposals.
  • Prepare solutions to prospective and renewal clients providing clinical expertise and recommendations based on knowledge of disease state dynamics and solutions available.
  • Identify gaps in CoverMyMeds solutions and work in conjunction with Product Management, Operations, Client Management, and Competitive Insight to make recommendations for industry-leading solutions beneficial to current and prospective clients.
  • Collaborate closely with product, analytics, and customer success teams to define and refine product functionality, value propositions, and positioning.
  • Degree or equivalent, and RN or Pharm D required with subsequent licensure within employee's applicable state.
  • 7+ years of relevant experience that includes progressive market access, product development/management, business development or marketing experience within the pharmaceutical manufacturing or pharmaceutical services industry.
  • Previous experience in supporting a sales team with unique sales solutions, proposal support, client engagement, and industry knowledge.
  • Experience in the specialty healthcare or pharmaceutical segment with understanding of healthcare continuum and relationship between manufacturers, providers and payers.
  • Strong industry specific knowledge, including demonstrated knowledge of reimbursement, specialty pharmaceutical, and pharmacy distribution trends and practices.
  • Strong business acumen of commercialization and buying process including third party logistics, access and adherence services, consigned pharmacy, specialty pharmacy and retail pharmacy.
  • Exceptional written and verbal communication skills, along with collaboration skills and ability to influence others.
  • Proficiency with CRM Software such as Salesforce.com and Microsoft Office Suite, including PowerPoint.
  • Competitive compensation package including base pay and potential annual bonus or long-term incentive opportunities.
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