About the position

The Senior Clinical Sales Specialist is responsible for the promotion of the safe and effective use of Teleflex’s coronary complex PCI and structural heart line of products and our breakthrough OnControl powered bone marrow / bone lesion device. The Senior Clinical Sales Specialist role will be instrumental in driving adoption, utilization, and sales revenues by providing superior sales support, case coverage and product education to both customers and sales representatives.

Responsibilities

  • Provide sales and/or clinical support to promote and sell Teleflex’s coronary complex PCI line of products and our breakthrough OnControl powered bone marrow / bone lesion device.
  • Effectively deploy clinically relevant product features/benefits and economic justification using existing selling tools to each customer situation to define the value of Teleflex product offerings.
  • Conduct product demonstrations and inservices to physicians and other medical personnel to educate them on the safe and effective use of the product.
  • Provide case coverage for physicians conducting product evaluations and first cases with products as they move to becoming consistent users and customers.
  • Develop and implement a proactive plan that involves sales and/or clinical support with the Regional Sales Manager and team members, to achieve sales goals and increase the quality of service to customers.
  • Work closely with the Regional Sales Manager and Sales Representatives in evaluating business conditions and sales trends.
  • Work with Marketing, R&D, and the Clinical Medical Affairs team to provide ongoing education and training updates, field intelligence on competitive products, market activity, effective clinical support techniques, as well as input on customer preferences and product features.
  • Demonstrate comprehensive product knowledge and the ability to utilize sales techniques in a clinical setting.
  • Support Cardiology conferences and Society meetings, workshops, and other marketing events.
  • Work in the Interventional Cardiology or Interventional Radiology lab on a day-to-day basis to drive evaluations, adoption, and use of product throughout assigned geographic area.
  • Facilitate resolutions to customer questions or complaints.
  • Build robust relationships with medical staff.
  • Complete necessary reports and administrative tasks as needed (i.e. expense reports, competitive updates, Sales force.com entries).
  • Manage time and asset costs effectively.

Requirements

  • Bachelors degree preferred.
  • Associate Degree and a minimum of 4 years of Cardiac Catheterization Lab / Operating Room experience may be accepted in lieu of Bachelor’s degree.
  • Experience with complex PCI strongly preferred.
  • Previous industry clinical experience strongly preferred.

Nice-to-haves

  • Excellent customer service and presentation skills.
  • Demonstrated ability to effectively interact with others through verbal and written communications.
  • Ability to deliver complex and technical subject matter to clinicians in a hospital or clinical setting.
  • Ability to handle difficult conversations and situations.
  • Self-directed and able to work independently.
  • Ability to function in a fast paced, high growth environment and handle multiple projects concurrently.
  • Strong problem solving and analytical skills.
  • Excellent organizational skills.
  • Proficiency with computer technology and Microsoft Office tools, including iPhone and iPad platforms.
  • Possession of a valid driver’s license with satisfactory driving record and properly insured motor vehicle.
  • Must be able to establish and maintain vendor credentials (via RepTrax, Vendormate, etc.) to have the ability to enter and work, as required, in hospitals and other medical facilities.
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