Sr. Clinical Research Specialist

Iterative Health•Cambridge, MA

1d•$85,000 - $105,000

About The Position

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need. About Iterative Health Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need. About the Role As the Senior Clinical Research Specialist I, you will work to integrate Iterative Health (IH) services and technology solutions at GI based, clinical research sites throughout the US. This external-facing role will require strong communication, customer engagement and deep expertise in clinical research, in addition to a strong strategic skill set. You’ll work directly with a portfolio of sites to ensure they achieve their research goals.

Requirements

Minimum 4 years of clinical research coordinator
Experience with phase 2-4 pharma-sponsored clinical trials, including study start-up, CDA, feasibility, regulatory/standard operating procedures, study protocols, and regulations governing clinical research
Experience coordinating, evaluating, and following patients’ participation through clinical trials
Fluent in the use of Microsoft Office/Google Apps products
Ability to navigate ambiguity and willingness to be flexible/adapt to changing work environments
Desire to work with new tools and technology
Ability to manage multiple projects, meet deadlines, and adjust priorities appropriately
Willingness to travel to customer sites (~30%)
BS/BA or higher degree

Nice To Haves

5+ years as a Clinical Research Coordinator (CRC) working with GI (IBD) and/or Hep (MASH) trials
General understanding of the evaluation and diagnosis of Inflammatory Bowel Disease (IBD) and/or Metabolic dysfunction-associated steatohepatitis (MASH)
Experience with CTMS systems - preferably RealTime or CRIO

Responsibilities

Demonstrate advanced knowledge of clinical research processes and tools, such as CTMS, pre-screening, and/or feasibility, and enhance these processes and outputs to effectively support our sites or internal teams
Serve as a subject matter expert on clinical research workflows, in line with specific requirements of each protocol
Manage customer relationships with a high degree of professionalism and expertise ensuring timely responses, escalations of site issues, and building trust needed to help sites achieve their research goals
Leverage IH services and solutions to help build best practice research sites and accelerate clinical trials
Deliver customized training for different clinical research user groups and devise process maps/workflows, tools, and techniques to help sites incorporate IH services
Travel to customer sites to support study site activation, drive patient screening, and standby support for randomization activities
Collect, analyze, and communicate the voice of IH customer successes, concerns, and product adoption issues/competency gaps and collaborate with IH cross-functional teams to design and deliver solutions
Monitor goals and KPIs and flag areas where additional support is needed