Ochsner Health-posted 4 months ago
Full-time
Remote • New Orleans, LA
Ambulatory Health Care Services

This job evaluates, initiates, and maintains all activities related to the conduct of clinical trials. Communicates with external funding agencies and sponsors, other departments, departmental staff, and patients to ensure the understanding of the requirements of conducting and participating in clinical trials. Independently organizes and manages all patient care requirements of the company. Serves as an escalation point for junior level departmental staff for problem resolution and support, and coordinates trials that are the most complex and/or the greatest number of trials. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

  • Evaluates competing strategies for recruiting study participants and screening study participants for eligibility on the telephone, in the clinic, and other settings.
  • Coordinates and oversees patient (study participant) activity as it relates to the conduct of research and clinical trials, serving as a liaison for both patient and Principal Investigator (PI).
  • Serves as primary point of contact for patient to report and triage adverse events and serves as a mentor to staff on obtaining informed consent.
  • Arranges necessary tests and procedures in accordance with protocol requirements and reports results to the investigator.
  • Performs clinical laboratory activities as required per protocol and maintains study supplies and equipment.
  • Maintains close communication with study sponsor representatives including but not limited to site initiation, maintenance, and close out of studies.
  • Develops and maintains all required documentation as it relates to the conduct of assigned clinical trials and associated patient care.
  • Completes data entry into sponsor-specific data entry systems and/or supports data coordinator, including query resolution and transcribes information across various internal and external electronic data systems.
  • Conducts daily work and clinical trial activity in accordance with Good Clinical Practice Guidelines.
  • Provides mentorship, professional development, and support to less senior team members and interns; assesses quality assurance of study visits and data; periodically reviews and provides constructive feedback on standard operating procedures; and coordinates special projects related to workflow optimization.
  • Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Performs other related duties as assigned.
  • High school diploma or equivalent.
  • 5 years of relevant research experience in a clinical setting, OR 4 years of relevant research experience in a clinical setting with ACRP or SOCRA certification.
  • Current Basic Life Support (BLS) certification from the American Heart Association within 60 days of hire.
  • Knowledge of medical and clinical research terminology and processes.
  • Expert understanding of ICH guidelines for ethical conduct of research.
  • Familiarity with and understanding of lean management principles.
  • Ability to follow and provide critical feedback on the investigational plan.
  • Ability to develop study related budgets, contracts, and patient consent documents.
  • Ability to mentor junior staff members on the requirements and regulations associated with the conduct of clinical trials and other related research activity.
  • Expertise in using computers and web-based applications including working knowledge of Epic (Super-Users).
  • Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Strong interpersonal and leadership skills and ability to coach others, as well as effectively work independently.
  • Strong organizational and time management skills and ability to multi-task, pay close attention to detail, and develop new techniques.
  • Ability to travel throughout and between facilities and work a flexible work schedule, including on-call, weekend, and night shifts.
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