Sr Clinical Informaticist UC WFH

HCA•Nashville, TN

39d•Remote

About The Position

The Ambulatory Clinical Informatics Urgent Care team collaborates with external and internal departments to strategize, develop, test, launch, and monitor EHR business initiatives whilst focusing on patient safety and providing an optimized clinical end user experience. This includes all phases of the product development lifecycle including but not limited to determining the strategic target markets, outlining and communicating business justification and ROI, testing and validating vendor products & services, determine the educational and communication strategy, leading to successful implementation and continuous support and optimization. The primary project for the Sr Clinical Informaticist with Urgent Care is to partner with Occupational Medicine to optimize EHR and associated platforms. While this role is set up as Work from Home, candidates must be able to commit to 25% travel. Job Summary and Qualifications EHR Subject Matter Expert, able to educate clinicians and end users on all of our standardized clinical workflows. Support and trouble shoot EHR issues by utilizing available resources and leveraging vendor relationships. Support end users and clinicians throughout the implementation phase to ensure proper use of the EHR platform and adherence to our workflow standards. Support EHR build needs, understanding the limitations of the EHR's capabilities. Gather information on requested builds working with operations and medical leadership to understand their clinical needs. Review applicable evidenced-based literature, reviewing request for any deviations from clinical standards and guidelines. Provide day-to-day EHR support and implementation support to clinical end users and urgent care support resources. Enthusiastically provide general support in many areas of EHR while emerging as a subject matter expert Validate, test, and document functionality changes of the EHR, ensuring educational materials are accurate and concise. follow changes through to implementation coordinating with company stakeholders and key ITG resources. Develop and facilitate process documentation for the Ambulatory EHR UCC team to standardize workflows Collaborate and interact with providers, clinical staff, information technology professionals, senior leadership, and varied subject matter experts on enterprise level initiatives Provide clinical resources, coordinate regulatory and technical resources, optimize clinical workflows, resolve issues, assist with development of end user education, and communicate updates to all clinical field personnel. Gather and document requirements as well as design, write, and implement test plans for new implementations and product upgrades Work hands on with cross-functional teams to validate and perform gap analysis between new functionality and business needs Coordinates with other clinical teams to establish and support processes necessary to ensure data integrity within and across multiple EHRs and other clinical information systems or applications Trains analysts through on the job training and orients new employees on departmental process and enterprise standards Ability to plan and coordinate activities, manage priorities, personal, and employee time effectively, distribute workloads, and delegate responsibility and authority without loss of supervisory control. Thinks and acts independently, starts new assignments and opportunities without prompting, contributes ideas and projects, and promptly addresses problems Works with minimal supervision to lead various projects (both large and small scale) in defining, documenting, pilot, and deployment of EHR solutions

Requirements

Required - Bachelor's Degree in Pre-med, Pharm D, Nursing, or Information Technology or Health Information Systems
2 or more years supporting health information systems
3 or more years healthcare experience
25% Travel required
Proficient with Microsoft Suite

Nice To Haves

Clinical Certifications in one of the following preferred: Registered Nurse, Nurse Practitioner, Doctor (MD/DO), Pharm D, Pharmacy Tech
Jira or similar Agile/Kanban software (Preferred)
Some understanding of modern EMR's and back end configurations/builds
Some understanding of database & front-end relationships (Preferred)

Responsibilities

EHR Subject Matter Expert, able to educate clinicians and end users on all of our standardized clinical workflows.
Support and trouble shoot EHR issues by utilizing available resources and leveraging vendor relationships.
Support end users and clinicians throughout the implementation phase to ensure proper use of the EHR platform and adherence to our workflow standards.
Support EHR build needs, understanding the limitations of the EHR's capabilities.
Gather information on requested builds working with operations and medical leadership to understand their clinical needs.
Review applicable evidenced-based literature, reviewing request for any deviations from clinical standards and guidelines.
Provide day-to-day EHR support and implementation support to clinical end users and urgent care support resources.
Enthusiastically provide general support in many areas of EHR while emerging as a subject matter expert
Validate, test, and document functionality changes of the EHR, ensuring educational materials are accurate and concise.
follow changes through to implementation coordinating with company stakeholders and key ITG resources.
Develop and facilitate process documentation for the Ambulatory EHR UCC team to standardize workflows
Collaborate and interact with providers, clinical staff, information technology professionals, senior leadership, and varied subject matter experts on enterprise level initiatives
Provide clinical resources, coordinate regulatory and technical resources, optimize clinical workflows, resolve issues, assist with development of end user education, and communicate updates to all clinical field personnel.
Gather and document requirements as well as design, write, and implement test plans for new implementations and product upgrades
Work hands on with cross-functional teams to validate and perform gap analysis between new functionality and business needs
Coordinates with other clinical teams to establish and support processes necessary to ensure data integrity within and across multiple EHRs and other clinical information systems or applications
Trains analysts through on the job training and orients new employees on departmental process and enterprise standards
Ability to plan and coordinate activities, manage priorities, personal, and employee time effectively, distribute workloads, and delegate responsibility and authority without loss of supervisory control.
Thinks and acts independently, starts new assignments and opportunities without prompting, contributes ideas and projects, and promptly addresses problems
Works with minimal supervision to lead various projects (both large and small scale) in defining, documenting, pilot, and deployment of EHR solutions

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.