Sr. Clinical Director (Mental Health)

Cabana•New Orleans, LA

2h•$120,000 - $160,000•Remote

About The Position

28 million individuals never seek support for mental health needs because of cost, convenience, stigma, and self-reliance. At Cabana, we’re on a mission to build solutions that change that. Cabana is building the future of emotional wellness and behavioral health through community, content, and care. As we expand into a 1:1 therapy vertical, we are looking for a senior clinical leader to design, build, and oversee our clinical ecosystem—from individual therapy to live group experiences—while partnering closely with product, operations, and growth. Cabana is a recognized innovator in the mental health space working with leading health systems, agencies, and health plans to cover support for over 1.8M individuals across the US with an industry-leading net promoter score of 83. The Veterans Administration awarded Cabana as a top 10 finalist out of nearly 1400 applicants to support Veteran suicide and Cabana has been recognized by Fast Company as a World Changing Idea for the life-changing work we’re doing. If you believe that mental health support needs more than one front door to meet people where they are and you’re the type of person who holds a high bar for quality in all that you do, then we want you on our team. Learn more about our small but mighty team here. Please Read Before Applying: We ask that all applicants submit a tailored, personal cover letter as part of their application. Applications without a cover letter will not be considered. We’re looking for proactive, detail-oriented professionals who want to build something meaningful. If you thrive in high-trust, ambiguous environments and want to help transform the broken mental health system — we’re excited to hear from you. About the Role Title: Sr. Clinical Director Location: Remote (U.S.-based), Preferably based in Louisiana Travel: Occasional Travel (5-10% of time) Type: Full-time Reports to: President/COO Salary: $120k - $160k with equity opportunities Cabana is seeking a Senior Clinical Director to lead the development, implementation, and oversight of our clinical offerings. This role holds end-to-end ownership of Cabana’s clinical services and clinical operations ecosystem, including therapy delivery, group programming, insurance-aligned care models, and operational excellence, with the support of dedicated operations and billing partners. You will operate at the intersection of clinical excellence, product strategy, and operational execution —bringing both deep clinical judgment and a startup mindset. This is a builder role for a clinically trained leader who is excited to shape something from the ground up.

Requirements

PsyD (or PhD in Clinical Psychology) from an accredited institution
Active clinical licensure in at least one U.S. state (multi-state licensure a plus), including Louisiana. Ideal candidate is already licensed to practice in Louisiana currently or has the ability to obtain this license.
10+ years of clinical experience
3+ years of leadership and supervisory responsibilities
Experience delivering therapy via telehealth
Strong understanding of ethical, legal, and regulatory frameworks in mental health care
Comfortable owning outcomes while delegating execution to specialists
Experience scaling multi-state clinical teams
Experience with insurance-based care models
Exposure to group therapy or hybrid care models (1:1 + groups)
Familiarity with EHR systems and outcomes measurement tools

Nice To Haves

Experience building or scaling clinical programs, products, or services from scratch
Background in digital health, mental health startups, or innovative care models
Comfort operating in ambiguity and making decisions without perfect information
Experience overseeing group-based therapy or facilitation models
Systems thinker who can balance clinical nuance with operational scalability
A leader who enjoys building teams and systems, not doing everything themselves

Responsibilities

Build and launch Cabana’s 1:1 therapy offering, including care models, clinician workflows, policies, and clinical standards
Serve as the senior clinical authority for Cabana
Provide oversight of all clinical programming, including: 1:1 therapy Live therapy-informed and coaching groups
Design clinical care models, documentation standards, and workflows that meet payer and insurance requirements, including medical necessity, treatment planning, and outcomes tracking
Define scope of practice, treatment frameworks, intake processes, escalation protocols, and documentation standards
You will be expected to maintain a patient case load at the start of this role, though it will be less than 20% of your time. Maintaining a small caseload initially ensures clinical grounding, model validation, and credibility with the care team.
Serve as the clinical owner of insurance and payer-related requirements and documentation for Cabana’s therapy offerings
Partner with Operations, Finance, and external billing partners to ensure clinical alignment with reimbursement models
Define and oversee: Medical necessity criteria, diagnosis and treatment planning standards, session structure and clinical documentation required for reimbursement
Support payer credentialing, audits, and utilization reviews from a clinical perspective
Advise on which services, modalities, and populations are appropriate for insurance-covered vs. cash-pay offerings
Recruit, hire, onboard, and manage therapists, clinical supervisors, and group moderators
Create training programs and clinical guidelines for moderators and therapists
Foster a culture of clinical excellence, teamwork, and continuous learning
Act as a mentor and thought partner to clinicians operating in a digital-first environment
Partner with Legal and Operations on compliance, audits, and risk mitigation
Ensure adherence to ethical, legal, and regulatory requirements across states (licensure, HIPAA, duty to warn, etc.)
Ensure clinical practices and documentation remain compliant with insurance, payer, and audit requirements, in addition to licensure and ethical standards
Partner with Product and Engineering to translate clinical requirements into scalable, user-centered experiences integrated with the Cabana Live app
Work alongside Business Development team to identify, develop and support patient acquisition channels