Sr. Clinic Assistant (H)

University of Miami•Miami, FL

19h•Onsite

About The Position

The University of Miami/UHealth Department of Physical Therapy is currently seeking a part time Sr. Clinic Assistant to work in Plantation, FL. The Senior Clinic Assistant works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care, such as nursing activities and laboratory collections. CORE JOB FUNCTIONS Explains HIPPA to patients and obtains signatures. Submits signed consents to healthcare centers to initiate retrieval of medical records, x-rays, and other pertinent reports. Tracks pending records to ensure delivery prior to clinic visits. Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records. Travels within the facility and campus to retrieve records, films, or CDs. May collect and prepare specimens. Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information. Assembles, completes, and processes patients’ charts. Assists with ordering, receiving, distributing, sorting, and storing supplies. Reports suspicious or unusual incidents to appropriate supervisory personnel. Assists with clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High school diploma or equivalent Minimum 3 years of relevant experience Knowledge, Skills and Attitudes: Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Ability to work evenings, nights, and weekends as necessary. Commitment to the University’s core values. Ability to work independently and/or in a collaborative environment Department Specific Functions Provide courteous greeting and patient intake functions at front desk of outpatient therapy. Notify therapists within 3 minutes of patient’s arrival. Perform reception duties as needed. Answer multiple phone lines per the UHealth Etiquette guidelines. Check phone messages and take thorough messages and deliver in a timely fashion to fellow staff. Assist in ordering office and clinic supplies. Assist in daily charge entry and visit entry. Assists with month end data tracking for billing functions. Assists the physical and occupational therapists with treatment procedures as directed. Communicate with nursing and physician staff as needed and directed by therapists. Assist in the maintenance of patient records. Maintain patient confidentiality and observe all HIPPA guidelines. Participate in quality and safety improvement activities. Correctly sets up, prepares and administers modalities for patient treatment as directed and supervised by therapists. Correctly and courteously positions patients for treatment as directed by therapists. Follows designated instructions on safety procedures and precautions when assisting with patient treatment. Verbally report significant information or changes in a patients’ condition to the appropriate therapist immediately. Maintain a safe and clean work area in the clinic. Maintain appropriate equipment logs (ie, temperature for hydrocollator, freezer, etc.) Maintain appropriate water levels in the hydrocollator daily. Stock linen and prepare treatment areas between patients throughout the day. Clean treatment tables, mates, exercise equipment, etc. such that there is no accumulation of dust and dirt. Punctual attendance for all scheduled shifts. Requests for time off are made one month in advance.

Requirements

High school diploma or equivalent
Minimum 3 years of relevant experience
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment

Responsibilities

Explains HIPPA to patients and obtains signatures.
Submits signed consents to healthcare centers to initiate retrieval of medical records, x-rays, and other pertinent reports.
Tracks pending records to ensure delivery prior to clinic visits.
Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records.
Travels within the facility and campus to retrieve records, films, or CDs.
May collect and prepare specimens.
Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information.
Assembles, completes, and processes patients’ charts.
Assists with ordering, receiving, distributing, sorting, and storing supplies.
Reports suspicious or unusual incidents to appropriate supervisory personnel.
Assists with clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Provide courteous greeting and patient intake functions at front desk of outpatient therapy.
Notify therapists within 3 minutes of patient’s arrival.
Perform reception duties as needed.
Answer multiple phone lines per the UHealth Etiquette guidelines.
Check phone messages and take thorough messages and deliver in a timely fashion to fellow staff.
Assist in ordering office and clinic supplies.
Assist in daily charge entry and visit entry.
Assists with month end data tracking for billing functions.
Assists the physical and occupational therapists with treatment procedures as directed.
Communicate with nursing and physician staff as needed and directed by therapists.
Assist in the maintenance of patient records.
Maintain patient confidentiality and observe all HIPPA guidelines.
Participate in quality and safety improvement activities.
Correctly sets up, prepares and administers modalities for patient treatment as directed and supervised by therapists.
Correctly and courteously positions patients for treatment as directed by therapists.
Follows designated instructions on safety procedures and precautions when assisting with patient treatment.
Verbally report significant information or changes in a patients’ condition to the appropriate therapist immediately.
Maintain a safe and clean work area in the clinic.
Maintain appropriate equipment logs (ie, temperature for hydrocollator, freezer, etc.)
Maintain appropriate water levels in the hydrocollator daily.
Stock linen and prepare treatment areas between patients throughout the day.
Clean treatment tables, mates, exercise equipment, etc. such that there is no accumulation of dust and dirt.
Punctual attendance for all scheduled shifts.
Requests for time off are made one month in advance.