Sr. Client Service Associate

First National Bank

111d

About The Position

At Northland, our employees are the heart of our story—and we’re committed to their success! The position involves assisting brokers in managing client accounts, handling administrative tasks, providing sales support, executing trades, ensuring compliance, and participating in learning and development opportunities. The role is designed to help you develop sales skills and enhance your industry knowledge while working in a collaborative environment.

Requirements

• 1-2 years of experience in a financial services environment or relevant internships.
• Previous experience in a sales support or administrative role is a plus.
• Pursuit of relevant FINRA licenses (e.g., Series 7, Series 66).

Nice To Haves

• Bachelor’s degree in finance, business, economics, or a related field preferred.
• Experience with CRM systems or financial platforms.

Responsibilities

• Assist brokers in managing client accounts, including processing orders and responding to client inquiries.
• Handle administrative duties such as scheduling meetings, maintaining client records, preparing reports, and processing documentation.
• Assist in the preparation of client paperwork and coordinate with the sales team for smooth client onboarding.
• Support brokers in executing trades and monitoring trade confirmations, ensuring compliance with regulatory requirements.
• Hone communication and relationship-building skills by calling on warm leads provided by other brokers.
• Ensure all activities adhere to industry regulations and company policies, assisting with compliance-related tasks.
• Participate in training programs and educational opportunities to enhance industry knowledge.

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees