Sr. Client Service Associate

Northland Securities

113d

About The Position

At Northland, our employees are the heart of our story—and we’re committed to their success! The position involves assisting brokers in managing client accounts, handling administrative tasks, providing sales support, executing trades, ensuring compliance, and participating in learning and development opportunities. The role is designed to foster innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish.

Requirements

• 1-2 years of experience in a financial services environment, or relevant internships.
• Previous experience in a sales support or administrative role is a plus.
• Pursuit of relevant FINRA licenses (e.g., Series 7, Series 66).
• Strong problem-solving abilities with a proactive, solutions-oriented mindset.
• Excellent verbal and written communication skills; comfortable interacting with clients, senior advisors, and internal teams.
• Outstanding organizational skills with meticulous attention to detail.
• Eagerness to learn and grow within the financial services industry; takes direction well and applies feedback constructively.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint); experience with CRM systems or financial platforms a plus.
• Maintains professionalism, confidentiality, and reliability in all work.

Nice To Haves

• Bachelor’s degree in finance, business, economics, or a related field preferred.

Responsibilities

• Assist brokers in managing client accounts, including processing orders, responding to client inquiries, and providing general account support.
• Handle administrative duties such as scheduling meetings, maintaining client records, preparing reports, and processing documentation.
• Assist in the preparation of client paperwork and coordinate with the sales team to ensure smooth client onboarding and follow-up.
• Support brokers in executing trades and monitoring trade confirmations, ensuring compliance with regulatory requirements and internal policies.
• Hone your ability to effectively communicate and build relationships by calling on warm leads provided by other brokers.
• Ensure all activities adhere to industry regulations and company policies, assisting with compliance-related tasks.
• Participate in training programs and educational opportunities to enhance industry knowledge and stay up-to-date with market developments.

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees