Zurich North America is looking for a skilled Senior Claims Specialist in Workers' Compensation to join our team. This position will be out of our Atlanta, GA office on a hybrid work schedule. Take the next step in your career with a company that values expertise, growth, and work-life balance. The Senior Workers' Compensation Claims Specialist will manage multi-party commercial Workers' Compensation claims of moderate to high exposure and complexity, within defined authority limits. This role ensures claims are handled efficiently and effectively, with a strong focus on providing customer-centric service. In this role, you will be responsible for: Documenting claims files by accurately capturing and updating claims data and information, ensuring compliance with best practices for multi-party commercial claims of moderate to high exposure and complexity. Exercising sound judgment to determine liability by gathering and analyzing relevant facts, applying applicable law, and establishing basic principles of negligence. Conducting policy verification and making coverage determinations by analyzing applicable coverage for claims and assessing if the loss falls within the policy's terms. Driving timely claims resolutions by developing case strategies, performing case evaluations, and escalating issues as appropriate. Setting and reviewing reserves promptly throughout the claims cycle within authority limits, including estimating and validating claim values. Assessing damages by calculating applicable damages or the range permitted by law. Negotiating claim settlements by establishing an effective negotiation strategy and using available tools and resources within authority limits. Meeting quality standards by adhering to established best practices.