Sr Claims Analyst / Claims Specialist (Fort Worth, TX)

BNSF Railway•Fort Worth, TX

1d•$58,700 - $87,900•Hybrid

About The Position

Be part of a team that values safety, inclusion, and excellence We are one of the largest U.S. railroads transporting the nation’s freight across 28 western states and 3 Canadian provinces. As a member of our team, you will play a role in supporting the movement of essential products and materials that help feed, clothe, supply, and power communities throughout America and the world. We are committed to a culture where all employees are included, belong, and have equal opportunity to achieve their full potential. Come make a difference with us! Learn more about BNSF and our Benefits Job Location: Fort Worth Other Potential Locations: Fort Worth, TX Anticipated Start Date: 03/16/2026 Number of Positions: 1 Salary Range: $58,700 - $87,900 Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date. The BNSF Railway Law and Claims Department provides expert in-house counsel and collaborates with outside counsel to ensure the railroad operates safely and meets all legal and contractual obligations. Our licensed attorneys and legal professionals are dedicated to upholding the highest legal compliance standards. Additionally, our specialized Claims team promotes safety, investigates incidents, and resolves them ethically. This is a full-time position located in Fort Worth, TX. For certain positions, including this one, employees can work one day per week remotely. Our leaders also foster a culture where work life balance, which requires flexibility for when life happens, is important and respected. Travel in extreme emergencies to support the field claims response team. Averages less than 5%. Shifts/Hours are regular business hours (8:00 AM - 5:00 PM), Monday-Friday. In extreme emergencies, night and/or weekend work may be required to support field claims response team. This position works closely with the Field Claims Team, along with personnel within the Law Department with claims litigation and is responsible for the processing of new litigated and non-litigated claims into the claims systems with a high degree of accuracy and timeliness. On an as needed basis, this position will support all levels of the Law and Claims Department team.

Requirements

Able to work now and in the future without BNSF’s assistance (whether monetary, through sponsorship, or otherwise) in obtaining, maintaining, or extending employment authorization (including H-1B, STEM OPT/CPT, or TN nonimmigrant status).
Bachelor's Degree or higher.
Able to learn various technical platforms and programs, use of Word, Excel, PowerPoint, Outlook, SharePoint, SAP and other applicable software. Able to adapt to new technologies quickly as introduced.
Able to recognize relationships between data fields and information contained in a variety of documents, legal and otherwise.
Team player with a strong work ethic, history of meeting deadlines, without compromising work product.
Work discreetly with confidential information.
Possess a strong desire to develop existing and new skills.
Team player with a strong work ethic, history of meeting deadlines, without compromising work product.
Work discreetly with confidential information.

Nice To Haves

Prior experience in BNSF or in a Transportation-related field (Railroad claims, railroad, insurance, legal, investigative) or a combination thereof.
Knowledge of general claims and law terminology.
Data input experience in an environment where a high degree of accuracy was required.

Responsibilities

Process large amounts of information in various technical software systems within the Claims Department.
Work with high volume of confidential data requiring accurate handling with keen eye for detail.
Analyze and evaluate newly reported personal injury claims and litigation including asbestos, occupational claims and other non-occupational claim matters.
Enter claim drafts in a timely and accurate fashion to ensure no errors in processing.
Operate with financial information such as estimates and payment information.
Provide direct support to the Sarbanes Oxley requirements within the department.
Communicate with external partners such as the RRB, medical insurance companies, medical providers, law firms and other claim related entities.
Determine settlement payments, expense payments, recovery/collection payments received and enter accordingly.
Process vendor invoices for A/P in SAP for timely payment.
Read and evaluate court documents for facts associated with claims and inputting data in the claims database.
Timely handling, including negotiation, of bills received through the Injury Care Billing process.
Communicate enrollment information for opt-out employees to group medical third-party administrators.
Update actions requested during Monthly Reviews conducted by the Field team.
Assign appropriate codes for claims, payments and dispositions.
Hold regular meetings with representatives from Medical and Environmental Health and Safety Departments to ensure timely sharing of pertinent information relating to the accurate reporting and processing of claims.
Provide timely responses to emails and phone calls from customer base.

Benefits

An industry-leading 401(k) and renowned Railroad Retirement program.
A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
Access to discounts on travel, gym memberships, counseling services and wellness support.
Annual bonus (Incentive Compensation Program)
Generous leave / time off policies.

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