Sr Citrix Virtualization Engineer

Altera Digital Health Inc. United States

63d • $95,000 - $105,000

About The Position

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. We are looking for a Sr Citrix Virtualization Engineer to lead and support our enterprise-scale Citrix implementations, ensuring seamless operation for thousands of users. In this role, you will transform our enterprise-level Citrix environments with cutting-edge technology. The ideal candidate is passionate about problem-solving, process optimization, and mentoring a team of tech professionals. This is your chance to make a big impact on our IT operations while working with a dynamic and innovative team.

Requirements

• 5+ years in Citrix Virtualization Engineering/Administration, with hands-on experience in planning, assessments, implementations, and migrations for large environments (1000+ users).
• Experience in a healthcare environment is a plus.
• Expertise in Citrix Virtual Apps and Desktops (CVAD) 2203 or later, Citrix NetScaler/ADC, Citrix Provisioning Services (PVS), Machine Creation Services (MCS), Citrix Cloud, and Citrix in Azure.
• Experience with ITSM tools (e.g., ServiceNow) for incident and change management.
• Strong understanding of Citrix architectures and dependencies.
• Excellent interpersonal and communication skills with the ability to engage and influence team members.

Nice To Haves

• Citrix Certified Enterprise Engineer (CCEE)
• Citrix Certified Professional - Virtualization (CCP-V)
• Citrix Certified Expert - Virtualization (CCE-V)
• Citrix Certified Professional - Networking (CCP-N)

Responsibilities

• Implement, configure, and optimize enterprise-level Citrix environments, including servers, ADCs, and related systems.
• Identify and drive opportunities to standardize, enhance, and automate existing processes to improve efficiency and performance.
• Investigate and resolve complex Citrix-related incidents and issues, acting as the third-level escalation for support and troubleshooting.
• Collaborate with multi-disciplinary teams to solve technical problems across a variety of systems and platforms.
• Lead technical projects and contribute to key initiatives to improve team workflows and technical processes.
• Coach, mentor, and elevate junior team members while fostering a collaborative and growth-focused environment.
• Drive root cause analysis and manage problem resolution to improve team efficiency.
• Facilitate knowledge transfer to upskill the team and raise the overall level of technical expertise.

Benefits

• Competitive compensation and benefits package
• Opportunity to work in a fast-paced and dynamic environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees