The Sr. CI/OT Specialist is responsible for developing effective relationships with business units, divisions, or groups of users. Ensures required IT/OT services are identified, developed, and supported to the satisfaction of the business unit/division. Designs, implements, maintains, and secures Operational Technology (OT) network and platform infrastructure within industrial control environments. Establishes and maintains service level agreements and is the main point of contact for all service issues. DKL Integration: In addition to general IT/OT support, this position is responsible for designing, implementing, maintaining, and securing Operational Technology (OT) network and platform infrastructure within industrial control environments at DKL sites. The role ensures the reliability, stability, and security of OT systems, supports integration with IT networks, manages 3rd party support vendors, and upholds compliance with industry standards and regulations (e.g., NIST, IEC 62443, ISA-99). The specialist configures, installs, maintains, and upgrades computer systems hardware and software, and coordinates escalations with 3rd party resources and vendors. They collaborate with technology resources, leadership, and customers to develop solutions to business challenges that ensure the safe, compliant, and reliable operations of company assets. While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.