Sr. Channel AM Enablement Manager

Rippling People Center Inc.•Austin, TX

65d•Hybrid

About The Position

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. Rippling is looking for a Sr. Program Manager, Channel Account Management to join our Revenue Enablement team! You will have previous experience as Account Executive, Account Manager, Customer Success Manager or Enablement Program Manager with a strong track record of executing strategic sales enablement initiatives. You'll be partnered with our Director of Channel AM to ensure the members of this team has all the knowledge, skills, and process expertise they need to exceed their revenue goals. This will include optimizing new hire learning paths, architecting the ongoing enablement calendar, developing programs to drive better sales execution, facilitating training programs, assisting in product rollouts and much more.

Requirements

At least 5 years of relevant experience in Enablement, Program Management, Product Marketing, and / or Sales.
Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed
Strategic mindset with an ability to navigate ambiguity
An aptitude for problem-solving and working cross-functionally with others
Knowledge of MEDDPICC, sales skills training, and best practices for facilitating engaging sessions and conducting reinforcement
Exceptional communication, presentation, and organizational skills
Self-starter with a bias towards action
Strong operational excellence skills - understands how to organize chaos, streamline processes, and create workflows to support more efficient working processes.

Responsibilities

Develop and manage end-to-end Channel AM enablement programs, including onboarding LPs, everboarding programs, sales documentation, and ongoing comms to ensure your programs stick
You will execute and evaluate program effectiveness to ensure alignment with business objectives
You will become a domain expert in all things Channel AM so you can have a meaningful impact on strategic decision making
Partner with the Director of Channel AM and key stakeholders across Product Marketing, Revenue Operations, and Customer Experience to execute and evaluate program effectiveness to ensure alignment with business objectives
Align stakeholders and collaborate with the broader Revenue Enablement team to execute strategies and manage cross-functional initiatives.
Facilitate sales skills training, including MEDDPICC, negotiation, multi-threading, and closing.
Coach AM on sales skills, processes, and new rollouts, ensuring effective knowledge transfer.
Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals. Thrive in fast paced, highly ambiguous environments and get projects to completion
Coordinate with cross-functional teams to deliver on strategic initiatives.
Review and analyze data to inform enablement recommendations based on business gaps.
Interpret key performance metrics to identify opportunities for impact and ensure rapid AE ramp-up and effectiveness.
Create and update onboarding content for new AMs, ensuring relevance and accessibility.
Develop documentation and reference materials to support AM teams in quickly finding and adopting sales content.