About The Position
We are seeking a collaborative and execution-focused Sr. Change Management & Enablement Strategist to support employee readiness and adoption across multiple technology and experience transformation initiatives. This role plays a key part in ensuring employees are equipped, informed, and confident as new tools, systems, and processes are introduced. While grounded in change management principles, this position emphasizes practical enablement — developing training, resources, adoption strategies, and support mechanisms that help employees successfully navigate change. The Sr. Change Management & Enablement Strategist partners closely with program leaders, IT stakeholders, and cross-functional teams to translate transformation initiatives into clear, actionable enablement plans that drive understanding, engagement, and sustained adoption.
Requirements
- Bachelor’s degree in Business, Organizational Change, Communications, HR, IT, or related field.
- 5–8 years of experience in change management, enablement, training, organizational development, or technology implementation support.
- Experience supporting technology or process transformation initiatives.
- Strong written and verbal communication skills.
- Experience developing training materials and enablement resources.
- Ability to work effectively in cross-functional, matrixed environments.
- Strong organizational and project coordination skills.
Nice To Haves
- Familiarity with change management methodologies (e.g., ADKAR, Prosci).
- Experience supporting digital transformation, AI enablement, or employee experience initiatives.
- Experience creating content in tools such as PowerPoint, SharePoint, learning platforms, or knowledge management systems.
- Exposure to Agile delivery environments.
- Basic experience measuring adoption metrics and analyzing feedback data.
Responsibilities
- Partner with initiative leads to support change planning activities for technology and process transformations.
- Assist in assessing change impacts on employee groups and operational teams.
- Contribute to the development of change and enablement plans aligned to program milestones.
- Support risk identification and mitigation planning related to employee adoption and readiness.
- Track readiness indicators and escalate gaps as needed.
- Design and develop enablement assets including training materials, user guides, toolkits, job aids, FAQs, SharePoint sites, and self-service resources.
- Partner with subject matter experts to translate technical updates into clear, actionable content.
- Coordinate and deliver training sessions (live, virtual, or on-demand).
- Develop role-based enablement approaches tailored to different employee audiences.
- Support the establishment of change champion or super-user networks.
- Create feedback loops to gather employee insights and continuously refine enablement materials.
- Monitor adoption metrics and adjust enablement strategies to improve engagement and utilization.
- Collaborate with stakeholders to understand audience needs and adoption challenges.
- Draft and support targeted communications that reinforce enablement efforts.
- Help ensure messaging aligns with program goals and is sequenced appropriately.
- Provide leaders with talking points and materials to support their teams through change.
- Track adoption, engagement, and effectiveness metrics.
- Conduct post-launch reviews to assess enablement effectiveness.
- Recommend improvements to increase sustained adoption.
- Contribute to developing repeatable templates and best practices for future initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
