SR CATERING CAPTAIN (FULL TIME)
About The Position
Summary: Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. Essential Duties and Responsibilities: Supervises employees in the Catering Department. Assists in the performance appraisal process. Determines workload requirements from catering orders. Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems. Assembles and delivers food and supplies to the scheduled catering functions. Returns food, beverages, serving equipment and utensils to catering facility. Distributes and collects customer comment cards at catered functions. Ensures proper presentation, portion control and serving temperatures. Maints sanitation and orderliness of equipment, supplies and utensils within work area. Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments. Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor. Follows principles of sanitation and safety in handling food and equipment. Performs other duties as assigned.
Requirements
- Atleast 1 year of previous Catering Captain experience
- A valid driver's license may be required.
- Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
Responsibilities
- Supervises employees in the Catering Department.
- Assists in the performance appraisal process.
- Determines workload requirements from catering orders.
- Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems.
- Assembles and delivers food and supplies to the scheduled catering functions.
- Returns food, beverages, serving equipment and utensils to catering facility.
- Distributes and collects customer comment cards at catered functions.
- Ensures proper presentation, portion control and serving temperatures.
- Maintains sanitation and orderliness of equipment, supplies and utensils within work area.
- Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments.
- Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor.
- Follows principles of sanitation and safety in handling food and equipment.
- Performs other duties as assigned.
Benefits
- Opportunities for Training and Development
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
