Pacific Life-posted about 2 months ago
Full-time • Mid Level
Charlotte, NC
1,001-5,000 employees
Insurance Carriers and Related Activities

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Professional & Outsourced Services Sr. Category Manager to join our Global Procurement Solutions team in either Charlotte, NC or Newport Beach, CA. Relocation Assistance may be provided. As a Professional & Outsourced Services Sr. Category Manager, you'll play a key role in Pacific Life's growth and long-term success by supporting execution of key strategic sourcing initiatives set forth by sourcing managers within the Procurement Function. You'll be responsible for supporting execution of spend and supply/market analysis, strategy development, execution of RFx activities, vendor evaluation/selection, negotiation of terms and conditions and bid award activities. If you're an expert in strategy and sourcing who's a self-starter who's comfortable with ambiguity, able to think big without overlooking minute details, and who thrives in a fast-paced, collaborative environment, you're perfect for our team.

  • Strategic Sourcing & Category Management
  • Develop and execute sourcing category strategies for professional services including Business Process Outsourcing (BPO), Third-Party Administrators (TPA), Management Consulting, Actuarial Consulting, General Consulting, and other specialty services.
  • Execute multiple medium to high risk and complex projects simultaneously.
  • Conduct market research, benchmarking, and analysis to inform category strategies.
  • Lead RFx initiatives and contract negotiations to maximize value, reduce costs, and mitigate risk.
  • Redline contracts to ensure compliance with corporate policies and favorable terms.
  • Stakeholder Engagement & Collaboration
  • Build and maintain strong relationships with internal stakeholders and senior leadership.
  • Partner with Vendor Management to define and monitor SLAs and KPIs.
  • Drive alignment, adoption, and compliance with category strategies across the organization.
  • Lead cross-functional teams and projects as needed.
  • Analytics & Decision Support
  • Perform advanced quantitative analysis to assess financial impacts and category performance.
  • Interpret complex data, identify trends, and make data-driven decisions to optimize procurement processes.
  • Develop models to improve cost efficiency and business outcomes.
  • Innovation & Cost Improvement
  • Champion the adoption of new technologies and best practices to enhance procurement effectiveness.
  • Identify and implement opportunities for continuous process improvement and innovation.
  • Ensure compliance with regulatory requirements, risk management standards, and corporate policies.
  • Global Sourcing
  • Manage international vendors and lead global sourcing initiatives.
  • Bachelor's Degree required; MBA or advanced degree preferred
  • 10+ years of hands-on Strategic Sourcing experience
  • Proven expertise in Category Management for Professional Services including Business Process Outsourcing (BPO), Third-Party Administrators (TPA), Management Consulting, Actuarial Consulting, General Consulting, and other specialty services..
  • Experience with ERP, GRC and Procurement systems ( e.g., Coupa, Archer, PeopleSoft).
  • Advanced proficiency in Excel; strong skills in PowerPoint and Word.
  • Strong mathematical and analytical skills with attention to detail.
  • Ability to work independently and solve complex problems in a fast-paced environment.
  • Excellent interpersonal, leadership, and communications skills.
  • Demonstrated success in stakeholder management and vendor negotiations.
  • Experience in risk management, compliance, and global strategic sourcing.
  • Procurement certifications (e.g., CPSM, CIPS).
  • Experience in emerging technologies such as RPA, AI, and blockchain.
  • Familiarity with business intelligence tools (e.g., Tableau, Alteryx, PowerBI).
  • Track record of managing large strategic professional services vendors
  • Deep knowledge of RFx processes and contract lifecycle management.
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation
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