Sr. Category Manager - Managed Service Provider (MSP) and Business Process Outsourcing (BPO)

McKesson • Irving, TX

103d • $109,500 - $182,500 • Hybrid

About The Position

The Senior Category Manager for Outsourced Services—Managed Service Provider (MSP) and Business Process Outsourcing (BPO) will define and lead the strategic direction for these categories. This role requires a forward-thinking and results-oriented professional with deep expertise in market dynamics, supplier capabilities, and strategic negotiations. The ideal candidate will consistently deliver measurable value, foster innovation, and build strong cross-functional partnerships to support business objectives. Success in this role requires the ability to influence change, champion best practices, and provide thought leadership. The Senior Sourcing & Category Manager plays a critical role in driving cost savings, enhancing service quality, and improving supplier performance while maintaining strong stakeholder relationships. The ideal candidate is proactive, agile, and has a proven track record of building trust and strong relationships across cross-functional teams and senior leadership.

Requirements

• Degree or equivalent and typically requires 7+ years of relevant experience in category management, procurement, or strategic sourcing with minimum of 3 years in Technology Services MSP and/or BPO.

Nice To Haves

• Bachelor's degree in Business, Supply Chain Management, or a related field.
• A master's degree or professional certification (e.g., CPSM, CIPS) is a plus.
• Proficiency in data analysis tools (e.g., Excel, Power BI, Tableau).
• Familiarity with procurement platforms (e.g., SAP Ariba, Coupa).
• Strong understanding of market analysis and supplier evaluation techniques.

Responsibilities

• Develop and execute category-specific sourcing strategies that align with overall business objectives.
• Maintain deep knowledge of industry trends, market conditions, emerging capabilities & offerings, pricing benchmarks, and supplier landscapes.
• Lead complex negotiations to increase flexibility, minimize risk, secure favorable terms and conditions, including market competitive pricing, service levels, and performance metrics.
• Continuously challenge the status quo and drive improvement initiatives to enhance existing processes to improve efficiency and outcomes.
• Create and apply innovative solutions to complex business challenges.
• Build effective, collaborative relationships with stakeholders to understand business needs, align sourcing strategies, and ensure effective communication and execution.
• Influence and drive adoption of best practices and innovative sourcing approaches using an enterprise-first mindset.
• Leverage internal and external data and analytics to inform and optimize sourcing strategies.
• Proactively identify, assess, and mitigate risks.
• Foster inclusive and effective communication with stakeholders, support teams, team members, and suppliers.
• Provide a monthly forecast of projected savings.
• Establish and track key performance indicators (KPIs) to measure the success of sourcing strategies and supplier.
• Oversee the end-to-end process for Statement of Work (SOW) creation, submission, and lifecycle management within Fieldglass.

Benefits

• Competitive compensation package including base pay and potential annual bonus or long-term incentive opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree