Sr. Cash Posting Specialist

Dominion National•Arlington, VA

About The Position

Dominion National, a rapidly growing and leading provider of dental and vision benefits has an exciting opportunity for an experienced Senior Cash Processing Specialist. The Senior Cash Posting Specialist performs billing and accounting functions under general supervision of department leadership. Work involves supporting, billing, and managing of group and individual accounts. The Senior Cash Posting Specialist records, classifies, and summarizes accounting data including researching discrepancies to ensure accurate and complete accounting records. Uploads daily payments submitted by Cash Posters/Analysts into dental management system. Provides monthly payment trending and analysis. Reviews and reconciles month end cash close process. Performs other duties as assigned.

Requirements

Proficient in Microsoft Office Suite programs as well as other data management software.
Possess intermediate to advanced skills in the following areas: account reconciliations, posting payments, data entry, organizational, time management.
Must be self-motivated, resourceful, detail oriented, hold sense of accountability and a team player.
Able to effectively present information written and/or orally in one-on-one and small group situations to customers, clients, and other employees of the organization.
Minimum 3 years' banking/accounting experience; data analysis experience a plus
High School diploma (required).

Nice To Haves

Associate degree in related field (preferred).

Responsibilities

Manage payment assignments related to credit card, lockbox and in-house payments.
Accurately upload daily payments submitted by Cash Posters/Analysts into dental management system.
Review and reconcile month end cash close process.
Provide monthly payment trending and analysis.
Review, post and reconcile daily customer payments from lockbox, in-house deposit receipts, website/IVR and authorize.net (includes credit cards and e-check payments) including but not limited to payments, refunds, manual adjustments, and NSF.
Research posting & billing discrepancies relating to both individuals and groups.
Answer telephone inquiries concerning posting and billing as it relates to the client accounts and follows up on unresolved issues which includes notating the system with all communication.
Assist with mailing, emailing or faxing customer invoice copy requests, as required.
Provide quality, professional customer service to all internal and external clients.
Contact employer group accounts by phone and mail regarding past due notices.
Perform other duties as assigned.